Important Shop Notifications
Get instant in-app push notifications about important customer actions. These alerts will help you recover and retain more sales.
WhatsApp Communication + more
Use WhatsApp, Email, Phone calls, Text/SMS or FaceTime to talk to the right customers at the right time, with pre-set templates. More sales!
Auto Thank You + Abandon Email
Save time by sending personalized plain text emails each morning to new customers and abandoned checkouts. Thank you emails create trust!
About Shop Phone Alerts & Auto Email
Customer relationships are your competitive advantage
Large retailers and marketplaces like Amazon will never create a true trusted 1 on 1 relationship with their customers. For example, Amazon will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.
As a small business owner, you have the ability to build authentic relationships. And let word-of-mouth be your true form of marketing.
Small businesses shouldn't over-automate
Automation is a great tool to help you do more in less time. But far too many times we see small businesses over-relying on automation when a 1 on 1 conversation would result in much much better results. Shop Phone has email automation but our core value is letting you know who and when you should not automate.
Just because your business is online doesn’t mean you can’t have 1 on 1 conversations
Your customer relationships live online, on WhatsApp, on the Phone and Text/SMS. With Shop Phone you can quickly answer questions, confirm product specifications, and help customers make the decision to buy through these communication channels.
If you sell custom, high-end, or specialty products like furniture, electronics, or motor equipment, your customers are used to seeing them in store. Before they buy they want to ask you detailed questions and make sure the specs are just right for their needs.
Recover abandons fast
Get an alert when a customer leaves without checking out so you can call to build your relationship and recover the sale
Know who to call first each day
See a prioritized list of promising leads and valuable customers. Like a virtual assistant, Shop Phone tells you who are your best customers you should call and thank or follow up with today
Turn each customer alert into a quick and relevant WhatsApp conversation through Shop Phone
Automated Thank You emails and Abandoned Checkout emails
Send automated plain text personalized looking emails each morning to new customers and abandoned checkout. This is also a Kit alternative feature.
iPhone and Android App
Get the Shop Phone mobile app on either iPhone or Android
- Abandoned Checkout Alerts
- Low Inventory Alerts
- Lifetime Value Alerts
- Repeat Order Alerts
- Products and Tag Purchase Alerts
- First-time Buyer Alert
- Follow-up Alerts
- *All alerts are customizable by price or quantity*
Ways to connect with your customers:
- Phone Call
See the app in action
Explore how the app works in an example store.View example store
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Zanzibar Seamoss & More
One of my favorite apps. Every shopify owner should have this app! Great A+ customer service. Thanks for the help.
Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks