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Unfortunately - This app is no longer working and there is no support. Hundreds of pieces of content that have link created by this app no longer work. It's an absolute nightmare. We've contacted support, no answer. We have no choice but to uninstall.
Dear Merchant,
Firstly, we want to extend our sincerest apologies for the frustration and inconvenience you've experienced with our app and the lack of support you've encountered. We've fallen short of providing the service and reliability you expect and deserve.
We understand how critical it is for you to have a fully functional app, especially considering the impact on your content and business operations. The situation you've described is indeed concerning, and we take full responsibility for any disruption this has caused.
Upon receiving your support email, we immediately tried to reach out to assist you further. However, we've encountered a challenge in providing support without the app being installed on your store. This step is crucial for us to troubleshoot the issue effectively and find a resolution. We've sent another email in hopes of re-establishing communication and moving towards a solution.
We are more than willing to help and are here to ensure that all your concerns are addressed. If reinstalling the app temporarily is an option for you, we would greatly appreciate it, as it will allow us to diagnose the problem directly and work on a fix. Please rest assured, our team is ready to put in the effort required to resolve the issues you've faced and ensure your content is accessible once again.
We value your business and hope to have the opportunity to restore your confidence in our app.
Thank you for your patience and understanding.
Warm regards,
Arpit
Team Zegsu
Arpan & Arpit are clearly a hard-working pair! I've had their "SMSGo: Abandoned Cart Recovery" app installed for several months. While my store's still fairly small & on a slow growth trend, things seem to be working out pretty well with their app. (I've no real complaints!) So far: 5 stars! Keep up the great work, you guys!
Thank you for your review. This made our day :)
We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
I’ve upgraded to the Plus Plan to have unlimited options to shorten my URLs for a cleaner look in my marketing campaigns.
I’m freshly new to e-commerce and the app support team did a great job explaining how this will make a difference for my business.
I’m confident they will support with any future help I may need to optimize the app’s features.
Thank you. I'm always amazed by how these app developers understand website optimization.
Thank you for your review. It was a great experience interacting with you and exchanging information to help grow your business. We sincerely hope our app will help you better track your marketing campaigns along with creating brandable shareable links. If you need any further help, please feel free to reach out to us. Rooting for your success!
Stay safe,
Arpit
Team Zegsu
Love this app! It works amazingly and support helped me with the request that I had very quickly and efficiently.
Great support, simple, easy-to-use interface - low price point. What's not to like? Great product...
Thank you for the review. We appreciate your support and we wish you all the success in your business.
Thanks
Arpit
Team Zegsu
We have been using bitly for years and then found this app. Wow, it's a game-changer! It is totally affordable and a great value! Thanks for the great app!
This works beautifully. It's so quick and easy to use. Just select your product and copy your shortened URL. Thank you!
Thank you for the wonderful feedback. Rooting for your success :)
Stay safe!
Arpit
Team Zegsu
Great easy to use app the really helps in making my links much more attractive to my customers. Thanks Guys!
Loved this app...shortening and customizing the links from my store give my ads a neater and more professional look.
And it is very easy to use. Also gave me tracking on the hits my ad got. Highly recommend!
Thank you for your review. We are thrilled to know that you were able to reap the benefits of our URL Shortener app.
We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
Have been using Zegsu for 2 of my Shopify sites and it been close to 2 months. Its easy to use and works perfectly! The best part is they provide insights/analytics on the number of clicks on a particular custom short URL you have prepared for a specific product, collection or a page! I love Zegsu and would recommend everyone who are looking through scale their products to multi-channel advertisements.