Z Short Link ‑ URL Shortener , 21 reviews
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I love love love this app. I wish I could give it 100 stars. I had been using bit.ly and had no idea something like this existed. It was so easy to do and the custom links are perfect for what I need. Had a small issue with re-directing and the customer service was just the best. They went above and beyond to help me out quickly and I'm so appreciative. I was mainly using it for referral links that are so long and by customizing and shortening them, it made all the difference in the world and so much more user friendly. If you are considering this app it is well worth the try.
Thank you so much for the kind words. Reviews like these just make our day so much better :)
We promise to maintain the same level of top-notch user experience and customer-centricity in our business.
Rooting for your success!
Arpit
Team Zegsu
I was looking for an easy way to provide short promo URLs in print, and this easy little app does the job perfectly!
I used this app and it's very helpful for my campaigns when you share your URLs and they have to be live
Thank you for your review. We are glad to know that you were able to use our URL shortener app to your benefit for your campaigns. We wish you all the success in your business :)
Stay safe,
Arpit
Team Zegsu
Excellent app. Affordable and does exactly as described. Support has been quick to respond to any questions I've had. Highly recommended!
The app fit our needs perfectly, allowing us to create custom shortened URLs for specific pages and track the results. Easy to setup and works as expected! Support was responsive within a few hours after I had some questions on functionality as well.
Thank you for your review. We wish you all the success in your business :)
Thanks
Arpit
Team Zegsu
Updated review:
"The company acted quickly and fixed the problem and explained the situation. They now have fixed the issue. Will give another chance. Thank you!"
Original review:
"I installed the app today, and wanted to get the premium feature right away and paid for that as well, but the app did not let me to choose the premium settings, and kept asking me that I need to pay for the app. What a waste. So I ended up using another service. If your app would have worked from the start, I would have stayed as a paying customer. Now I have paid for the service which I wasn't able to use. Scammers? Do not waste your time with this app, you will find better solutions."
Dear Merchant,
This is Arpit, and I am the co-founder of Zegsu.
I understand that you did not have a pleasant experience with our URL Short Link App and I am extremely sorry about that.
We are a small startup and even though we make sure that our customers don’t encounter any technical glitches, we do receive constructive feedback from our customers from time to time, which only helps us make our infrastructure more robust and error free.
We acted on your issue as soon as we got notified and we fixed it immediately. We have also identified the bug that caused the problem and have rectified it so that you no longer have to deal with this issue again.
We thank you for your extremely valuable feedback that helped us make our app better.
Having said that, we value you as a customer and would request you to give us another chance.
If you still feel like moving away from our app, please raise a refund request with Shopify and we will process your refund ASAP.
Once again, thank you for your genuine feedback and please accept our sincere apologies for the trouble.
Stay Safe!
Arpit
Team Zegsu