Shop

Good marketing tool to expand reach beyond what just a Shopify store alone does. Only wish that there was more ability to customize and less limits on number of products, categories, etc.

Easy to implement and update. A bit restricting with content, especially product sorting, but a worthy channel to help increase visibility and sales.

I switched over from Etsy about a year ago to Shop and it was a smart move. However, because there are so many app options it can be overwhelming to know which to install especially when there are multiple apps that seem to do the same thing. I will say the integrated AI help assistant is FANTASTIC. Anytime I have any issue I get perfectly accurate help and good explainations. It might be a good idea to offer certain alternate versions where the basic necessary apps are set up for you based on your store type and need. There are simply too many options to sift through and for a small business it can be time consuming. That being said, I appreciate the constant new improvements and many free options that provide true enhancement and value including ways to streamline and automate workflows. I am very happy with the level of customer support available. I would only caution someone who isn't very tech savvy to hire a consultant or do a bit of research first. Otherwise, very pleased with the app.

I love how the shop app is easy for shoppers to use. My biggest problem is THE APP decides what products to promote and put first for campaigns. Currently it is spot lighting a product we don't even have stock of. I would like them to add the ability to put a short video for the shop updates section, right now it is only a post.

its been good. only had one customer seem to be a scammer others have been wonderful!

Not all products can be listed. In house Delivery or shipping options needed.

It is fairly easy to operate. Sidekick AI is great. Sometimes wrong tho.
Need some human help too.

I like the ease of set up and the simple interface. The only problem I faced was creating a cover photo. The recommended size works very differently for app and desktop. In desktop it gets completely cutoff and looks really blurry. While uploading it doesn't give a preview of how it'll show up in the app either. A better preview and option to upload different images for desktop and app will be helpful.

It's user friendly and I like that is shows other merchants in the shop across the board.

The app's functionality is very user-friendly. It displays well and responds quickly. I have not had any major issues while using this app.