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I love this app, have been waiting so long to get on it. Figuring out the customization.
So far so good! I just installed the app and will see if it proves good for business. The installation and set up was smooth. I will check back and give you all an update.
I can’t reach customer service either by chat or phone, can you please email me at patriciageltman@yahoo.com regarding my account plan, I have a Shopify plan but I cannot create collections? Why? Please help me adjust my account.
Hi, there!
Thanks for reaching out.
We're sorry to hear you're having trouble reaching out to our support team.
You also mentioned that you're experiencing issues with creating collections. If you haven't had a chance to already, I recommend reviewing our Collections resource (https://shopify.link/VeKR) for steps on how to create collections.
Once you've created your Collections and ensured the Products in your Collections are set to 'Active,' you'll want to add links to your Collections in the Navigation section of your online store: https://shopify.link/NvW6.
If you're still having trouble, I'll share the steps below, so you're able to connect with our support team.
- Head to the Shopify Help Center: https://shopify.link/vRnL.
- On the right-hand side, type your question to the Help Center Assistant.
- Click the option 'I still need help.'
- From there you should see additional options to connect with a Support Advisor.
I hope this helps! -Victoria, Shopify Support.
Would be five but have noticed a few issues. One is that a collection that is active is not able to be added to my SHOP store. Second, when helping a customer through with their Shop Payments process I have noticed that the prior customer's email and some account information is present in the order for the new customer not sure if this is only on my end or on the new customer's end as well.
Works perfect customers can shop with confidence.
Migrating over to the Shop platform has been a great experience! Customers are happy and so are we
MY EXPERIENCE WITH SHOP HAS BEEN AMAZING.
Have had good experience so far.
I love knowing when I have a package coming. Shop makes it easier and also suggests stores based off my shopping preferences.
Love the app, it's great for personal and businesses, I have my store connected and works great