Shop , 2.662 reseñas
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I have been running e-commerce stores for some time now. I really love the premise of the SHOP app. I think it has a lot of potential to assist in order tracking and convenience for customers that order with ecommerce shops. However, I am having a large problem with SHOP in how it does not synch well with orders placed at one of my dropship sites. SHOP does not follow tracking of other carriers, and seems to only follow with USPS. This is causing a customer service nightmare with one of my stores. If we are misusing this app please (developers) comment, and we will happily change our review. Cainiao order tracking (for example) does not function.
Updated: Initially the app would not show our brand. I contacted SHOP support who took a few weeks to respond (to my negative review). It is now working.
Hey there - thanks for taking the time to leave a review! I've sent you an email directly to assist with this issue. If you reply back I'd be happy to investigate this for you as soon as possible. Best wishes, Brian, Shop Support.
This could be the best app these legends have made, though still early days. Let's see if it works overtime, and without me having to sell my soul to the data gods.
Why can I not see the app after I download it ??????????????????????????????????????????????????????
Hi there, thanks for taking the time to review the Shop sales channel.
Sorry to hear you're not seeing it reflected in your Admin after downloading it, we have sent you an email so that we can investigate this for you. Please reply there so that we can investigate this for you.
Looking forward to supporting you!
Dee,
Shop Support
I'm getting a 404 error and can't install this onto our store. I have tried multiple times on different browsers.
Hi there, thank you for reviewing the Shop app. Sorry to hear you're experiencing this 404 error, we would really like to investigate this further. I have sent you an email so that we can continue this conversation and troubleshoot from there. Dee, Shop Support
Same here tried installing and got the 404 page not found error. Is there anything else I can do? Hope you can help us with this.
Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support