Shop

Be careful....this app automatically publishes items from your online store to the SHOP APP even if SHOP is toggled off in publishing.

Shop's advertising tools have very little flexibility. You would think that a large company like Shopify would have more robust ad options. We can't even create campaigns by product categories.

There is an issue with the header logo it won’t let me change or delete image

The Shop App shipping notification and data is very inaccurate.

they take money from your original sales with free shipping and BS taxes. not worth it

NOT COMPATIBLE WITH MANUAL PAYMENTS

Shop Pay will totally hijack your checkout and prevent customers from seeing manual payment options unless they happen to notice and click a tiny "check out as guest" link. Utterly bad UX!

My business clients need to see "Purchase Order" front and center.

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

A very slick channel, easy to edit, customers enjoy using it and the ease of checking out.

Unfortunately if you use, say infinite options because your catalogue is super wide rather than deep, and the ridiculous 100 variant cap is quickly met, shop will not work. and of course to upset customers who didn't get what they thought that might, it's all merchants fault according to shopify.

As soon as shopify gives all it's merchants the options of making more than 100 veriants I'll launch shop again. until then, they'll just keep shooting themselves in the feet thinking all stores sell 3 variants of stuff.

I would put 5 stars since it's very simple and free app but the crucial setting is absent: automatic publish all products to the Shop. Such an obvious feature but no...

We have been working on our Domain Issue since October 30, 2024 and everyone keep telling us the same words: "I can confirm that your domain issue has been escalated and is currently being handled by the domains team." However, we are in December and no results yet on our Domaine Name being updated and corrected. This ticket number given to us should have been escalated to a Manager's Desk as top priority by now. I am trying to get my business up and running and no one on Shopify's team seem to care about the urgency of our business situation. Their support system is poor poor poor!