Avis (5 468)

Note globale
4,8
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
1 mai 2024

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was
The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

Wilson Auto LLC
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 3 mai 2024

Hi, there. I'm sorry to hear about your experience. Please contact our live support team through the Help Center (https://shopify.link/vRnL) so we can look into this further. Thank you! - Greta, Shopify Support

22 février 2024

My account was suspended due to a single back charge, and regrettably, I received no prior notice of this action.

Despite my repeated attempts to seek clarification and resolution, I have encountered inconsistent responses from the support team. I have reached out over five times, with each interaction yielding differing assurances, from promises of resolution to the understanding that the app would be reinstated after six months of the back charge.

Now that the six-month timeframe has lapsed, I am disappointed that the app remains inactive. Furthermore, I was informed today that additional sales are necessary to reactivate the account. While I acknowledge the importance of sales, it is only possible to generate revenue with access to essential sales assistance tools

Benatti Beachwear
États-Unis
11 mois d’utilisation de l’application
13 février 2024

Does not allow me to take off my phone number!!!

Revengeance
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 15 février 2024

Hi, There. Thank you for taking the time to leave your review. You can delete your Shop account which will remove your email and phone number from the platform. Follow this help doc for more information: https://shopify.link/KWjM. If this isn't the solution you're looking for, please contact our support team here: https://shopify.link/bmyj. -Kitana, Shopify Support

11 mai 2024

If you get a chargeback, thats not your fault. they will disable your account

Authority Fitness
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 13 mai 2024

Thank you for taking the time and bringing this to our attention. While the chargeback decisions are completely handled by the financial institutions, the chargeback rate is what payment providers look at to determine whether they can support a business. The chargeback rate is based on the total number of orders and chargebacks filed against the store. If you believe there's a mistake with the disabling of your account, then please get in touch with us here: https://shopify.link/bP6A. Cheers. -Elias, Shop Support

20 février 2024

I thought that I would enjoy this app to give my customer a chance to buy great products. But what I received was a lot of fruadulent orders consistently and I have even after I canceled the fraud orders to not receive charge backs. I was hit with paying the transaction fees and it was a lot. Then of course I get this notification that my shop no longer meet the requirement to use the app. Well it was your fault the fraud orders kept coming thru. This was very traumatizing and disappointing. Very Dissatisfied with this app right now.

CSA Creations
États-Unis
5 mois d’utilisation de l’application
25 avril 2024

the Most PISSSSS POOR App/Website
Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site
with no Help,
you have to fight with Bots to get the App to work.
And integrate it in.

Forget it.

Electric Dollhouse
États-Unis
10 mois d’utilisation de l’application
Shopify a répondu 26 avril 2024

Hi, there! Thanks for your feedback, and I'm sorry to hear about your experience. We would be happy to assist you with any issues you're having with your store. Please reach out here (https://shopify.link/vRnL). We're available 24/7 to assist you! - Greta, Shopify Support

31 janvier 2024

I heard that others had issues with spammers emailing the living daylights out of them, and I have that issue, too. This app makes getting new page's details too easy. You have annoying spammers emailing all new shop owners. You should seriously do something about this.

Damond LLC
États-Unis
Environ un mois d’utilisation de l’application
24 mai 2024

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

BaKLoL
Inde
Environ 2 mois d’utilisation de l’application
6 mars 2024

We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.

Remoair
Suède
Plus d'un an d’utilisation de l’application
24 juin 2024

THIS APP IS NOT AVAILABLE TO SOUTH AFRICAN SHOPIFY STORES YET IT COMES DEFAULT ON THE SHOPIFY STORE.

I HAVE HAD 6 SHOPIFY STORES ALREADY AND NONE HAS MADE SALES AND I CLOSED THEM ALL.BUSY WITH A VERY LAST FINAL ONE TO SEE.

REQUEST: MAKE THE SHOP APP AVAILABLE TO SOUTH AFRICAN BASED SHOPIFY STORES. PLEASE

Wireless-Tech
Afrique du Sud
Environ 2 heures d’utilisation de l’application
Shopify a répondu 26 juin 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support