Avis (4 131)

Note globale
4,8
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
11 mai 2024

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Giandy
États-Unis
8 mois d’utilisation de l’application
12 mars 2024

As a new entrant to the world of Shopify, I was eager to streamline my checkout process and offer customers the convenience of Shop Pay. However, my excitement quickly turned to frustration when I discovered that I was unable to enable this feature without any explanation.

What baffles me even more is that countless newcomers like myself have successfully implemented Shop Pay without issue. So, why am I being excluded?

The lack of transparency and communication regarding the reasons for my rejection is incredibly disheartening. It leaves me questioning why I'm not being afforded the same opportunities as others in the Shopify community.

While I understand that not all applications can be approved, the least I expect is some clarity on the matter. Without it, I'm left feeling disillusioned and at a disadvantage compared to my peers.

Overall, my experience with Shop Pay has been disappointing, to say the least. I hope that Shopify can address these issues and provide equal opportunities for all its users, regardless of their tenure or experience.

Tanbobo Shop
R.A.S. chinoise de Hong Kong
8 mois d’utilisation de l’application
Shopify a répondu 21 mars 2024

Hi, there. Thanks for taking the time to leave a review. We're sorry to hear about your experiences with Shop Pay. You may have a received an email from our team containing more information about why you weren't eligible, however if not feel free to contact our support team directly and we would be happy to try our best to provide further context on why this happened: https://shopify.link/WJna. -Rick, Shopify Support

5 juin 2024

hola como yo puedo usar hase aplicacion en mi tienda shop ia

Macen.com
Chili
4 mois d’utilisation de l’application
2 mai 2024

losw sale

Shubham Foods
Royaume-Uni
8 mois d’utilisation de l’application
16 avril 2024

Setting the store up is too complex and can't easily be set out in an orderly fashion

The Writing Centre
Royaume-Uni
Environ un mois d’utilisation de l’application
22 février 2024

My account was suspended due to a single back charge, and regrettably, I received no prior notice of this action.

Despite my repeated attempts to seek clarification and resolution, I have encountered inconsistent responses from the support team. I have reached out over five times, with each interaction yielding differing assurances, from promises of resolution to the understanding that the app would be reinstated after six months of the back charge.

Now that the six-month timeframe has lapsed, I am disappointed that the app remains inactive. Furthermore, I was informed today that additional sales are necessary to reactivate the account. While I acknowledge the importance of sales, it is only possible to generate revenue with access to essential sales assistance tools

Benatti Beachwear
États-Unis
11 mois d’utilisation de l’application
6 mars 2024

We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.

Remoair
Suède
Plus d'un an d’utilisation de l’application
29 mars 2024

customers will write reviews negative prior to receiving orders

Shop Sassy Chick
États-Unis
Presque 3 ans d’utilisation de l’application
Shopify a répondu 1 avril 2024

Hey there! Thanks for sharing your concerns. We would love to understand more about the issues you're experiencing with using the Shop app. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a closer look at this issue to find a resolution! -Mac, Shop Support

20 février 2024

I thought that I would enjoy this app to give my customer a chance to buy great products. But what I received was a lot of fruadulent orders consistently and I have even after I canceled the fraud orders to not receive charge backs. I was hit with paying the transaction fees and it was a lot. Then of course I get this notification that my shop no longer meet the requirement to use the app. Well it was your fault the fraud orders kept coming thru. This was very traumatizing and disappointing. Very Dissatisfied with this app right now.

CSA Creations
États-Unis
5 mois d’utilisation de l’application
17 janvier 2024

Its been 2 weeks since I am trying to use the help desk and get a resolution for Shop being deactivated due to Chargeback more than 1%. How are we able to improve the performance if there is not grace period or time. The payments are processed through Shopify and not the third party. At first place shop accepted the payment, we ship it out and then after that due to chargeback the SHOP is deactivated with no notice or grace time. Can someone please assist with it.

Thanks

Tee Jay Traders
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 20 janvier 2024

Hi, there! Thank you for sharing your feedback about the Shop eligibility requirements. In order to appear in Shop, your store has to have a chargeback rate of less than 1% over the last six months. You can find more details in this help document (https://shopify.link/5vx6). If you still have questions about your store and the Shop channel, please reach out to us here (https://bit.ly/2AWw5VA) and we'd be happy to assist. - Greta, Shopify Support