리뷰 (5,319)

전체 평점
4.8
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2023년 7월 15일

wish there was more advertisement tools to help promote shop. not just a small link on website. would like to be able to do links to App stores etc in emails.

Christmas Perks
영국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 8월 15일

Thank you for your review and feedback. We have great resources on how to promote your business. Here is a really helpful one: (https://shopify.link/YW2j). -Emily, Shop Support

2023년 5월 23일

Pretty good but too limited and basic with options for personalising your shop. Also desperately needs the ability to add Metafields to product pages - for example some products we sell take 2-3 weeks to fulfil, there is no way to relay this information without editing the product description every time the item goes in or out of stock on the Shop App unlike our website which uses Metafields to do so

Hobby Figures
영국
앱 사용 기간 7개월
답글 Shopify개 2023년 8월 24일

Hi, there. Thank you for your review! I'm happy to pass along this feedback. We're always looking for ways to improve the app and these are great suggestions. This guide can help you customize your Shop store with the available options in the meantime: https://shopify.link/N8L8. -Erin, Shop Support

2022년 7월 23일

Already breaking and cost me two sales. Let's see what happens with support trying to fix this situation.

HealFast
미국
앱 사용 기간 4개월
답글 Shopify개 2022년 8월 3일

Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support

2023년 11월 1일

difficulte de syncronisation

Melcor
캐나다
앱 사용 기간 대략 1개월
2023년 6월 28일

Hard to tell if people are using the pay over time feature or paying normally. Also what is the difference between shop pay and shop app?

Bongo Java Roasting Co.
미국
앱 사용 기간 23일
답글 Shopify개 2023년 8월 18일

Hi, there. Thanks for getting in touch!

To view orders made using Shop Pay Installments, you can follow the steps listed here: https://shopify.link/RWp4.

The difference between the two are: Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. You can check out our help center resource for more information: https://shopify.link/kGdL.

The Shop App is a shopping destination and delivery tracking app that's available to customers on iOS and Android. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay, and engage with brands. Check out this link for more insight: https://shopify.link/vyar.

If you have additional questions or need help navigating the app, you can connect with our support team via the Shopify Help Center for assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.

2023년 7월 27일

Okay, so first off, I've never had issues with Shop or customers themselves. I find the idea of getting more eyes on my shop a good thing, HOWEVER... I use a third party app and I noticed that on my Shop store, my wholesale listings are available for people to purchase from. My tags are set up so there is a retail side and wholesale side of my listings, so I'm not sure why people on Shop have access to my wholesale listings. But I need them to NOT be buying from my wholesale. This is going to screw up my inventory.

Fatty Pancake
미국
앱 사용 기간 23일
답글 Shopify개 2023년 8월 16일

Hi, thanks for taking the time to review the Shop channel. At this stage, our system for the Shop channel won't respect any wholesale rules that a store may have with their products. Wholesale merchants are also typically automatically not opted into Shop by default, in order to mitigate the risks that being featured in the Shop app could have for the store (ie. customers in seeing the store's wholesale pricing). If a merchant would like to still sell with Shop however, and accept the risk of special wholesale product rules in being ignored, they can opt in themselves by installing the app within their Shopify admin.

To sum up however, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing. I see how beneficial it will be to offer this feature however, so I'll be sure to pass on your thoughts and feedback to the most relevant development team for their consideration. -Kimi, Shopify Support

2020년 12월 30일

I have been running e-commerce stores for some time now. I really love the premise of the SHOP app. I think it has a lot of potential to assist in order tracking and convenience for customers that order with ecommerce shops. However, I am having a large problem with SHOP in how it does not synch well with orders placed at one of my dropship sites. SHOP does not follow tracking of other carriers, and seems to only follow with USPS. This is causing a customer service nightmare with one of my stores. If we are misusing this app please (developers) comment, and we will happily change our review. Cainiao order tracking (for example) does not function.

Plain Clothing Store
미국
앱 사용 기간 16일
2021년 6월 14일에 편집됨

Updated: Initially the app would not show our brand. I contacted SHOP support who took a few weeks to respond (to my negative review). It is now working.

FoodVacBags
미국
앱 사용 기간 13일
답글 Shopify개 2021년 6월 10일

Hey there - thanks for taking the time to leave a review! I've sent you an email directly to assist with this issue. If you reply back I'd be happy to investigate this for you as soon as possible. Best wishes, Brian, Shop Support.

2023년 3월 28일

This could be the best app these legends have made, though still early days. Let's see if it works overtime, and without me having to sell my soul to the data gods.

Packstore
오스트레일리아
앱 사용 기간 7일
2021년 7월 5일

I'm getting a 404 error and can't install this onto our store. I have tried multiple times on different browsers.

Boqer123
영국
앱 사용 기간 4분
답글 Shopify개 2021년 7월 6일

Hi there, thank you for reviewing the Shop app. Sorry to hear you're experiencing this 404 error, we would really like to investigate this further. I have sent you an email so that we can continue this conversation and troubleshoot from there. Dee, Shop Support