Omtaler (3 185)
Raffiner
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Etter vurdering
We have a wholesale store that requires login-only access and Shop was able to sell to random people at our wholesale pricing without any approval from us by offering our products on its main commerce page. This is not only a terrible design, but also puts us in a sales tax liability situation since we vet that all of our customers are required to have a valid Resellers License prior to giving them access to our wholesale pricing. If you have a login-only website, Shop shouldn't be able to offer your products, pretty simple. Bizarre functionality, not impressed.
Hi, thanks for reviewing our Shop channel. For context, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing, as the system won't respect any wholesale rules that a store may have set up for their products.
Wholesale stores are typically opted out of the Shop channel by default, in order to mitigate the risks that being featured in the Shop app could have for the store (ie. customers in seeing the store's wholesale pricing). In saying this however, merchants do have the ability to still opt in to Shop by installing the app within their Shopify admin themselves, if they're willing to accept the risk that special wholesale product rules will be ignored by the system.
I can understand how important it is to be able to incorporate a rule within the Shop channel that separates wholesale products versus those tailored for regular customers, however. I'll be sure to pass on the feedback that you've shared with us here to our development team for consideration. Thanks! -Kimi, Shopify Support
Shop pay gave me an order for a while
It was a moment of happiness
This app gave me one last nightmare
account inactive
If you're going to sell it in the shop, I'd rather sell it on Amazon.
Thank you for taking the time to review the Shop Sales Channel. I am sorry you didn't have a great experience while using it. We would love to hear more about what happened, please reach out to our authenticated support in the Help Center to share more detailed feedback: https://shopify.link/VRd6. -Shay
Very bad app and we didn't get a good support from Shopify. Users cannot login due to server issues and shop owners face with 5xx errors on Google Search console.
Thank you for taking the time to leave a review. It sounds like you are having some issues with your online store, not necessarily the Shop Sales Channel. If you or your customers are having issues signing into their account, please reach out to our authenticated support team to have this reviewed. 5xx errors with your domain could also be caused by incorrect DNS information. Our live chat would be happy to review and assist you with this. Please reach out to our authenticated support team for additional help: https://bit.ly/2AWw5VA. -Shay, Shop Support
Se n'est pas notre faute si de gens essaie de frauder chaque essai nous avons canceller les ventes.
Insane that as a seller I have to wait 3-4 days before I see any payout information. I'll be deleting this. I will only fulfill an order when I see payment, so having to wait nearly a week is just nonsense.
Thank you for your feedback. If you have concerns regarding your payouts, please contact our Support Team (https://shopify.link/7Poo). -Emily, Shop Support
Never installed this app. Proceeding to uninstall it since a new application should not be installed without explicit consent and need more time to evaluate if it is good for our needs.
We don't even have the app set up - ours products were supposed to be sold only for subscribed customers - yet, open public managed to place orders through it -thoughts??
Hey there, thanks for taking the time to write a review. We will need to take a further look into your online store set up to advise further. With that being said, you can get in touch with our live support by logging into your online store using the Contact Us page: https://shopify.link/J1kv. -Ollie, Shop Support
I installed it, It says I have to activate Shop pay payments... but when I go to my settings nothing where I can activate. I'm struggling now for 4 hours to find something. I should not losing so much time for this.
Thank you for your review. If you're having trouble with your Shop account, please get in touch with our Support Team (https://shopify.link/gK88). -Emily, Shop Support
HABILITENLA PARA ECUADOR Y LATINOAMERICA ACA NO TENEMOS NINGUNA APLICACION APERTUREN TODOS LOS PRODUCTOS TAMBIEN PARA NOSOTROS.
THIS APP IS NOT AVAILABLE TO SOUTH AFRICAN SHOPIFY STORES YET IT COMES DEFAULT ON THE SHOPIFY STORE.
I HAVE HAD 6 SHOPIFY STORES ALREADY AND NONE HAS MADE SALES AND I CLOSED THEM ALL.BUSY WITH A VERY LAST FINAL ONE TO SEE.
REQUEST: MAKE THE SHOP APP AVAILABLE TO SOUTH AFRICAN BASED SHOPIFY STORES. PLEASE