Omtaler (5 692)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 85 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
15. november 2022

The Shop Channel has been spamming your customers for review requests and you didn't even realize it! That's right. Even customers who don't purchase from this channel are sent a request to review IN ADDITION to any review automation tools you are using. This is probably resulting in annoyance for your customers and decreasing the effectiveness of your other review-gathering campaigns. Shopify ...

PorkRinds.com
USA
Rundt 1 år bruker appen
Shopify svarte 17. november 2022

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear about your dissatisfaction with the review process. Be advised that it is possible to opt ...

6. februar 2023

I can’t connect my Shopify store to shop, keep trying to amend issues preventing me
Completed all tasks but still cannot connect
Would be nice to talk to a human rather than emails

Essence of Tranquility
Storbritannia
Rundt 1 år bruker appen
Shopify svarte 7. februar 2023

Hi there, thanks for taking the time to review our sales channel. I understand you are having issues setting up your Shop sales channel.

Was the issue relating to eligibility ...

15. februar 2024

Se n'est pas notre faute si de gens essaie de frauder chaque essai nous avons canceller les ventes.

Cellulaires Liquidation
Canada
Rundt 1 år bruker appen
31. august 2022

I used this app for a while and then my account got deactivated as I had an issue with a product. I removed the product and followed all the instructions they told me. I tried tirelessly to get hold of someone to get me back on Shop and activate my account again. They ignored all emails and months have passed and my account is still inactive. Such a shame, as I actually liked the app. But ...

Slayed Beauty
Storbritannia
Rundt 1 år bruker appen
Shopify svarte 1. september 2022

Hi, thank you for taking the time to leave a review and sorry to hear about your account!

In order to avail of features such as Shopping and Discovery in the app, we ask ...

Redigert 24. oktober 2023

Shop pay keeps hijacking the payment options at checkout screen, I can't fix it and I can't find support contact for help.
I don't think most customers would know that they have to sign out as a guest if they are subscribed to my store.

Mindless Shoppers
Australia
Rundt 1 år bruker appen
Shopify svarte 24. oktober 2023

Thank you for your review. To change your payment option you can scroll to the bottom and click checkout as guest. -Emily, Shopify Support

13. desember 2022

Wost App you can possibly add/use in your lifetime. Terrible I would give a negative if possible but, we are unable. #Parfumeworld.com

PärfúmeWörld.com
USA
Rundt 1 år bruker appen
Shopify svarte 21. desember 2022

Hi there, thanks for taking the time to review the Shop sales channel.

I understand you're dissatisfied about your experience with our Shop sales channel.

If you want us to ...

9. november 2022

We got a Chargeback by mistake, even the customer agreed. We documented everything, but still we have no idea how to reactivate Shops - and absolutely no help to do so.

Le Petit Mouton
Danmark
12 måneder bruker appen
Shopify svarte 10. november 2022

Hi there, thanks for taking the time to review our sales channel and sorry to hear about your account having issues relating to the eligibility!

In order to avail of features ...

6. desember 2022

Keeps saying my store is ineligible but was never told why. Something about a product not on my site. I've been on Shopify for a long time and status still hasn't changed. Apparently garbage.

Shoppin' With Me
USA
12 måneder bruker appen
Shopify svarte 7. desember 2022

Hi there, thanks for taking the time to review our sales channel. I understand you have concerns about your account having unknown issues relating to the eligibility.

In ...

Redigert 24. august 2023

EDIT to the reply: My customers have opted into marketing emails FROM ME, not from you. You're hijacking my customer base for your own emails. I'll repeat: absolute abuse of privacy and my company.

Stop sending obnoxious marketing emails to my customers WHO AREN'T EVEN PAYING WITH SHOP PAY / USING SHOP. this is pathetic abuse of privacy and abuse of my company's customer base.

support has made ...

FreestyleVinyl
USA
12 måneder bruker appen
Shopify svarte 24. august 2023

Hey there! We understand the frustration this could cause if it causes customers to reach out. Shop does not send marketing emails to your customers unless they have opted in ...

22. februar 2024

My account was suspended due to a single back charge, and regrettably, I received no prior notice of this action.

Despite my repeated attempts to seek clarification and resolution, I have encountered inconsistent responses from the support team. I have reached out over five times, with each interaction yielding differing assurances, from promises of resolution to the understanding that the app ...

Benatti Beachwear
USA
11 måneder bruker appen