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I can’t reach customer service either by chat or phone, can you please email me at patriciageltman@yahoo.com regarding my account plan, I have a Shopify plan but I cannot create collections? Why? Please help me adjust my account.
Hi, there!
Thanks for reaching out.
We're sorry to hear you're having trouble reaching out to our support team.
You also mentioned that you're experiencing issues with creating collections. If you haven't had a chance to already, I recommend reviewing our Collections resource (https://shopify.link/VeKR) for steps on how to create collections.
Once you've created your Collections and ensured the Products in your Collections are set to 'Active,' you'll want to add links to your Collections in the Navigation section of your online store: https://shopify.link/NvW6.
If you're still having trouble, I'll share the steps below, so you're able to connect with our support team.
- Head to the Shopify Help Center: https://shopify.link/vRnL.
- On the right-hand side, type your question to the Help Center Assistant.
- Click the option 'I still need help.'
- From there you should see additional options to connect with a Support Advisor.
I hope this helps! -Victoria, Shopify Support.
Have received sales from the app. A lot of potential customers are looking for finance options, unfortunately not available to Canadians:(
E facile da usare ma in tre mesi gratuitinon ho venduto nulla. Speriamo che a pagamento andra meglio.
So far I am learning to navigate Shop. I have not put all of my info in as of yet, but it seems to be fairly easy to use.
It has a really nice look. Yet not all tools are available in Canada.
Shop is free, convenient, and easy to navigate.
Starting business and getting a small amount of sales from this channel.
It is a good platform, however, we need better integration between web store, apps, Shop App and minis
It's great, except some product that I delete on the Shopify store are still showing in shop
Thank you for taking the time to leave a review! You can actually control where your products appear by managing their availability within your active sales channels. You can exclude a product from a particular sales channel such as Shop by following these instructions: https://shopify.link/0xPr. If you continue to experience issues, feel free to contact our support team directly, and we would be happy to take a look: https://shopify.link/WJna. -Rick, Shopify Support
I'm just getting started and still unfamiliar with it or what it does or how to use it to get sales