Shop

My account was suspended due to a single back charge, and regrettably, I received no prior notice of this action.

Despite my repeated attempts to seek clarification and resolution, I have encountered inconsistent responses from the support team. I have reached out over five times, with each interaction yielding differing assurances, from promises of resolution to the understanding that the app would be reinstated after six months of the back charge.

Now that the six-month timeframe has lapsed, I am disappointed that the app remains inactive. Furthermore, I was informed today that additional sales are necessary to reactivate the account. While I acknowledge the importance of sales, it is only possible to generate revenue with access to essential sales assistance tools

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

I thought that I would enjoy this app to give my customer a chance to buy great products. But what I received was a lot of fruadulent orders consistently and I have even after I canceled the fraud orders to not receive charge backs. I was hit with paying the transaction fees and it was a lot. Then of course I get this notification that my shop no longer meet the requirement to use the app. Well it was your fault the fraud orders kept coming thru. This was very traumatizing and disappointing. Very Dissatisfied with this app right now.

We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.

Does not allow me to take off my phone number!!!

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was
The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

customers will write reviews negative prior to receiving orders

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Setting the store up is too complex and can't easily be set out in an orderly fashion

Its been 2 weeks since I am trying to use the help desk and get a resolution for Shop being deactivated due to Chargeback more than 1%. How are we able to improve the performance if there is not grace period or time. The payments are processed through Shopify and not the third party. At first place shop accepted the payment, we ship it out and then after that due to chargeback the SHOP is deactivated with no notice or grace time. Can someone please assist with it.

Thanks