評論 (5,337)
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根據評分
NICE APP
Already breaking and cost me two sales. Let's see what happens with support trying to fix this situation.
Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support
I want more options to customize the store interface.
it just takes some getting used to. and my website can't be loaded to facebook for some reason.
No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.
Hi there. Thank you for sharing your review. While having your products available on the Shop App does increase their visibility, there are a few additional steps you can take to increase the chance of a sale. Feel free to view our guide here (https://shopify.link/ZLvQ) on how you can improve your marketing and promotions. -Mac, Shop Support
It’s good but I can’t reach support when I need them and then they will respond but I’m not online. Then it’s hard to reach them again.
I have certain issues that I don’t see a solution for and therefore I need to speak with someone sometimes
Thank you for your review. Our Shop Support Team is more than happy to help support your questions and is available through this direct link: https://shopify.link/bmyj. Please share your questions there so you can get the support you need. -Olivia, Shop Support
Hard to tell if people are using the pay over time feature or paying normally. Also what is the difference between shop pay and shop app?
Hi, there. Thanks for getting in touch!
To view orders made using Shop Pay Installments, you can follow the steps listed here: https://shopify.link/RWp4.
The difference between the two are: Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. You can check out our help center resource for more information: https://shopify.link/kGdL.
The Shop App is a shopping destination and delivery tracking app that's available to customers on iOS and Android. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay, and engage with brands. Check out this link for more insight: https://shopify.link/vyar.
If you have additional questions or need help navigating the app, you can connect with our support team via the Shopify Help Center for assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.
Okay, so first off, I've never had issues with Shop or customers themselves. I find the idea of getting more eyes on my shop a good thing, HOWEVER... I use a third party app and I noticed that on my Shop store, my wholesale listings are available for people to purchase from. My tags are set up so there is a retail side and wholesale side of my listings, so I'm not sure why people on Shop have access to my wholesale listings. But I need them to NOT be buying from my wholesale. This is going to screw up my inventory.
Hi, thanks for taking the time to review the Shop channel. At this stage, our system for the Shop channel won't respect any wholesale rules that a store may have with their products. Wholesale merchants are also typically automatically not opted into Shop by default, in order to mitigate the risks that being featured in the Shop app could have for the store (ie. customers in seeing the store's wholesale pricing). If a merchant would like to still sell with Shop however, and accept the risk of special wholesale product rules in being ignored, they can opt in themselves by installing the app within their Shopify admin.
To sum up however, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing. I see how beneficial it will be to offer this feature however, so I'll be sure to pass on your thoughts and feedback to the most relevant development team for their consideration. -Kimi, Shopify Support
Easy way to start a small business. Step by step instructions. Easy for a redneck like me!
I have been running e-commerce stores for some time now. I really love the premise of the SHOP app. I think it has a lot of potential to assist in order tracking and convenience for customers that order with ecommerce shops. However, I am having a large problem with SHOP in how it does not synch well with orders placed at one of my dropship sites. SHOP does not follow tracking of other carriers, and seems to only follow with USPS. This is causing a customer service nightmare with one of my stores. If we are misusing this app please (developers) comment, and we will happily change our review. Cainiao order tracking (for example) does not function.