Reviews (4,562)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface that enhances navigation and shopping experience. They value the real-time order tracking feature for keeping both themselves and customers informed about order statuses. The app is praised for its seamless integration with online stores, boosting website traffic and customer engagement. It also offers a wide selection of products and personalized recommendations, which help increase sales. Additionally, merchants commend its fast shipping, secure payment options, and effective customer service.

May 24, 2024

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

BaKLoL
India
About 2 months using the app
May 1, 2024

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was
The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

Wilson Auto LLC
United States
About 2 months using the app
Shopify replied May 3, 2024

Hi, there. I'm sorry to hear about your experience. Please contact our live support team through the Help Center (https://shopify.link/vRnL) so we can look into this further. Thank you! - Greta, Shopify Support

July 3, 2024

Cette application n’est pas compatible avec votre boutique

whaaaaay `.?

browse-win
Morocco
3 months using the app
April 25, 2024

the Most PISSSSS POOR App/Website
Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site
with no Help,
you have to fight with Bots to get the App to work.
And integrate it in.

Forget it.

Electric Dollhouse
United States
10 months using the app
Shopify replied April 26, 2024

Hi, there! Thanks for your feedback, and I'm sorry to hear about your experience. We would be happy to assist you with any issues you're having with your store. Please reach out here (https://shopify.link/vRnL). We're available 24/7 to assist you! - Greta, Shopify Support

October 6, 2024

.

Useful
Portugal
9 months using the app
July 23, 2024

Great

Lulu Chanel Hair
United States
About 2 months using the app
March 12, 2024

As a new entrant to the world of Shopify, I was eager to streamline my checkout process and offer customers the convenience of Shop Pay. However, my excitement quickly turned to frustration when I discovered that I was unable to enable this feature without any explanation.

What baffles me even more is that countless newcomers like myself have successfully implemented Shop Pay without issue. So, why am I being excluded?

The lack of transparency and communication regarding the reasons for my rejection is incredibly disheartening. It leaves me questioning why I'm not being afforded the same opportunities as others in the Shopify community.

While I understand that not all applications can be approved, the least I expect is some clarity on the matter. Without it, I'm left feeling disillusioned and at a disadvantage compared to my peers.

Overall, my experience with Shop Pay has been disappointing, to say the least. I hope that Shopify can address these issues and provide equal opportunities for all its users, regardless of their tenure or experience.

Tanbobo Shop
Hong Kong SAR
8 months using the app
Shopify replied March 21, 2024

Hi, there. Thanks for taking the time to leave a review. We're sorry to hear about your experiences with Shop Pay. You may have a received an email from our team containing more information about why you weren't eligible, however if not feel free to contact our support team directly and we would be happy to try our best to provide further context on why this happened: https://shopify.link/WJna. -Rick, Shopify Support

June 5, 2024

hola como yo puedo usar hase aplicacion en mi tienda shop ia

Macen.com
Chile
4 months using the app
May 11, 2024

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Giandy
United States
8 months using the app
January 17, 2024

Its been 2 weeks since I am trying to use the help desk and get a resolution for Shop being deactivated due to Chargeback more than 1%. How are we able to improve the performance if there is not grace period or time. The payments are processed through Shopify and not the third party. At first place shop accepted the payment, we ship it out and then after that due to chargeback the SHOP is deactivated with no notice or grace time. Can someone please assist with it.

Thanks

Tee Jay Traders
United States
Over 1 year using the app
Shopify replied January 20, 2024

Hi, there! Thank you for sharing your feedback about the Shop eligibility requirements. In order to appear in Shop, your store has to have a chargeback rate of less than 1% over the last six months. You can find more details in this help document (https://shopify.link/5vx6). If you still have questions about your store and the Shop channel, please reach out to us here (https://bit.ly/2AWw5VA) and we'd be happy to assist. - Greta, Shopify Support