Shop channel

by Shopify

Create a free mobile app experience for your online store.

57 reviews

  • Popular with businesses in the United States

Free

Key values section

Customize your store profile

Manage your brand’s presence in the Shop app. Edit your logo, cover image, description, and product catalogue.

Increase lifetime value

Create marketing automations to drive repeat purchases and build loyalty with customer experience tools.

Track and optimize performance

Track your audience, Shop Pay sales, marketing automations, and measure the Shop app against other channels.

  • Overview screen
  • Profile screen
  • Settings screen
  • Post-purchase offers screen
  • Overview screen
  • Profile screen
  • Settings screen
  • Post-purchase offers screen
Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

September 22, 2020
Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

September 22, 2020

Pricing

Free

Reviews

2.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    37% of ratings are 5 stars
    21
  • 4 of 5 stars
    5% of ratings are 4 stars
    3
  • 3 of 5 stars
    11% of ratings are 3 stars
    6
  • 2 of 5 stars
    4% of ratings are 2 stars
    2
  • 1 of 5 stars
    44% of ratings are 1 stars
    25
View all 57 reviews
5 of 5 stars
March 2, 2022

West Galt Baby Gifts

I've gotten some orders via Shop and I like it. Wish it were a bit easier to make sure products stay "approved" - it seems to change daily. That's my only issue with Shop.

5 of 5 stars
February 28, 2022

Croc Charms Club

This shop app is very convenient and helpful. I like the way my products look and is easy to use for me.

1 of 5 stars
February 24, 2022

Kissan International

I set up app but it's not loading or letting me manage my products in the sales channel. "No products found" in All/approved/not approved. It says in Products - "You don’t have any products yet." but when I hit "manage products" It's says all have been enabled. It's been a couple of hours so surely this should populate by now. Also lastly, there is no easy help option to contact the app for how to rectify.

Developer reply

March 25, 2022

Hi there, thanks for taking the time to review the Shop sales channel. Apologies for the delay in getting back to you. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation.

In relation to not being able to contact us directly, if you've ever any other questions, please don't hesitate to contact us again after logging in via this link on the Shopify Help center - https://help.shopify.com/en/questions/shop-app#/login so that we can authenticate you on the account and take a closer look for you as soon as possible.

Looking forward to assisting you with this.

Brian, Shop Support

View all reviews

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