Shop channel

Shop channel

by Shopify

Manage features and track your Shop app performance

3.1 of 5 stars(12 reviews)

Customize your store profile

Own your brand by updating your logo and cover photo.

Bring customers back sooner

Choose product recommendations for instant remarketing opportunities.

Provide better service

Activate free, powerful features to help you build lasting customer relationships.

About Shop channel

Now you can manage everything Shop related in one place. The Shop channel can help you customize your brand experience in the app and drive sales by activating Shop’s powerful features.

Key features

  • Lift conversion with Shop Pay
  • Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
  • Own your brand by customizing how your store profile looks and which products are visible in the Shop app
  • Maximize every new customer by driving rediscovery with Shop’s product recommendations
  • Understand the impact of Shop on your business by monitoring key performance metrics

Note: The Shop channel is available for merchants in Canada, USA, Australia, and the UK. Please review Shop requirements before installing the channel, as search and product recommendations functionality require the use of Shopify Payments

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3.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    42% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    17% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    33% of ratings are 1 stars

Most recent reviews

Book Wurm

Great for tracking orders that I send out, discoverability for my products, and for my customers to quickly and easily buy from me. I also like that I can set up a marketing automation in it to send repeat customers a discount code!

The Sill

Our customers use Shop Pay and a growing percentage are showing interest in using the Shop App. We love having the ability to update our profile, manage product availability, and see performance data as it relates to the Shop platform.

Texture Clothing

I installed the Shop app a week ago. My business is still not showing up on the app. I have called in twice and talked with two different support people. The issue has not been resolved.

Developer reply

June 10, 2021

Hey there - thanks for taking the time to leave a review! I've sent you an email directly to assist in looking into this issue. If you reply back I'd be happy to investigate this for you as soon as possible. Looking forward to hearing from you! Brian, Shop Support.