Shop channel

Create a free mobile app experience for your online store.

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store

Key values section

Customize your store profile

Manage your brand’s presence in the Shop app. Edit your logo, cover image, description, and product catalogue.

Increase lifetime value

Create marketing automations to drive repeat purchases and build loyalty with customer experience tools.

Track and optimize performance

Track your audience, Shop Pay sales, marketing automations, and measure the Shop app against other channels.

App details

Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

Reviews

2.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 33% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 48% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Little Colorado

    Location United States

    yet another offering by Shopify that is riddled with bugs and can't be used. getting pretty tired of Shopify marketing addons to my store that take a day to implement and then still don't work so we have to spend another day removing it. Shopify is exhausting. Too many fingers in too many pies and all badly implemented it seems.

  • HealFast

    Location United States
    Time spent using app 4 months

    Already breaking and cost me two sales. Let's see what happens with support trying to fix this situation.

    Developer reply
    August 3, 2022

    Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support

  • shopguysngals

    Location United States
    Time spent using app 26 days

    I needed this app to help conduct business, after many frustrating weeks of trying to talk to many different representatives, my account is still suspended. I have gotten nowhere with customer support. this is not seamless, I do not recommend this app, you will lose business with how much time you spend on the phone trying to get support for this app.

    Developer reply
    August 3, 2022

    Hi there, thanks for taking the time to review the Shop sales channel.

    Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business.

    I can see that you were in touch with our support team directly, and they advised you of the team and email you could refer to in relation to your current ineligibility. That email has information on how you can try and resolve the issue which is causing your ineligibility.

    If you've any other questions, please don't hesitate to contact us again after logging in via this link on the Shopify Help center - https://help.shopify.com/en/questions/shop-app#/login so that we can authenticate you on the account and take a closer look for you as soon as possible.

    Best wishes,
    Brian,
    Shop Support

Apps similar to Shop channel

  • Flits: Customer Account Page

    Flits: Customer Account Page

    Profile, Order History, Reorder, Contact Us, Recently viewed

    4.9 of 5 stars(550reviews)
    30-day free trial
  • WhatsApp Notifications

    WhatsApp Notifications

    [Automated] WhatsApp, Cart Recovery, Customized Templates

    4.4 of 5 stars(14reviews)
    Free to install
  • Live Shopping

    Live Shopping

    The #1 Live Shopping Solution with Integrated Checkout

    4.4 of 5 stars(20reviews)
    Free to install
  • Google channel

    Google channel

    Reach shoppers and get discovered across Google.

    3.6 of 5 stars(5469reviews)
    Free to install