Shop channel

Shop channel

by Shopify

Create a free mobile app experience for your online store.

2.7 of 5 stars(27 reviews)

Customize your store profile

Manage your brand’s presence in the Shop app. Edit your logo, cover image, description, and product catalogue.

Increase lifetime value

Create marketing automations to drive repeat purchases and build loyalty with customer experience tools.

Track and optimize performance

Track your audience, Shop Pay sales, marketing automations, and measure the Shop app against other channels.


About Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available for merchants in Canada, the United States, Australia, and the United Kingdom. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

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Support

Pricing

Free

2.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    26% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    7% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    19% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    7% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    41% of ratings are 1 stars

Most recent reviews

Jewelry by Sande Gene

I am very new to this app. So I do not have a lot of feedback as yet. For me it was relatively easy to install. I found the instructions OK to follow and it did not take a long time to complete. #JewelrybySandeGene

Donovan James, LLC

I have used this app for about a week. It shows a couple of people have looked at items in my store. I think in a few months I will have more data to give a more thorough review of the app. The one complaint I have is that my product thumbnails are cropped in a weird way on my store's profile, especially the landscape ones. This was surprising because the product photos look good on the mobile version of my store's website. Is there a way to update how the product thumbnails look on the Shop app without changing the look on my mobile site?

Developer reply

August 3, 2021

Hi there, thanks for taking the time to review the Shop app. We're glad to hear you're seeing traffic already. We appreciate your feedback regarding the product image display. I have sent you an email so that I can share more information with you regarding this. I look forward to speaking with you further! Dee, Shop Support

Rugs and Stuff

I have no idea of the purpose of this app. I have added it to my shop but does anybody actually use it to buy stuff on?
We are based in the UK. Maybe it has more prominence in other countries?

Developer reply

July 29, 2021

Hi there, thanks for taking the time to review the Shop Sales Channel. There are many benefits of using Shop to both businesses. It can improve the shopping experience for your customers and lead to more sales for your store. I have sent you an email giving more details of the advantages of using Shop. Please feel free to respond there with any questions you may have. Looking forward to speaking further! Dee, Shop Support