Shop channel

Shop channel

Price: Free
Rating (2.2)
Reviews
Developer
Shopify

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • Low impact to your online store
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

September 22, 2020

Languages

English

Integrates with

Shop app, Shop Pay, Shop Promise

The Shop channel is your control center for managing and optimizing your brand presence on Shop.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

  • Convert more sales with Shop Pay’s accelerated checkout
  • Build trust and increase transparency with the ‘Track with Shop’ button
  • Customize your mobile app storefront with assets unique to your brand
  • Engage and retain customers with personalized product recommendations
  • Measure Shop’s impact on your business with key performance analytics
82 reviews
Overall rating
2.2
Counts per rating level
  • 28% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 55% of ratings are 1 stars
December 6, 2022

Keeps saying my store is ineligible but was never told why. Something about a product not on my site. I've been on Shopify for a long time and status still hasn't changed. Apparently garbage.

Shoppin' With Me
United States
Shopify replied December 7, 2022

Hi there, thanks for taking the time to review our sales channel. I understand you have concerns about your account having unknown issues relating to the eligibility.

In order to avail of features such as Shopping and Discovery in the app, we ask merchants to meet certain eligibility requirements, and those are listed here - https://bit.ly/3A4GLgJ. There should be a notice in your admin under the Shop Sales channel highlighting any issues found with your store. You will still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business.

If you'd like us to investigate if there was an error in relation to your eligibility checks, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

Best wishes,
Brian,
Shop Support

December 6, 2022

This App is a joke and in no way makes it easier for new shops to sell their products. Shopify literally tells you "Grow your business with tools and features that make it easier to sell your products", but then does not allow you to sell products on Shop, if you haven't had any payments processed with Shopify Payments in the last 90 days. Why on earth would you make "Shopify market place", if you do not allow all Shopify stores to sell there? Better go with Amazon, Ebay or whichever marketplace that do not have such ridiculous restrictions.

Deiz Art
Denmark
Shopify replied December 7, 2022

Hi there, thanks for taking the time to review the Shop sales channel.

I understand you're dissatisfied about your experience and trouble with eligibility for our Shop sales channel. It's true that stores need to meet certain requirements before availing of the Shopping and Search features of the app, and those are listed here - https://bit.ly/3A4GLgJ . If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business.

If you want us to take a closer look at your ineligibility circumstances, and to see if there's a way to rectify the matter, please contact us directly after logging in via this link on the Shopify Help center - https://bit.ly/3NehLrk so that we can authenticate you and investigate this for you right away.

Best wishes,
Brian,
Shop Support

Edited December 3, 2022

I'm honestly surprised to see the negative reviews. It took me about ~20 minutes to set everything up (It was mainly tedious work), I created my collections and then published them to the Shop Channel. This app has brought me Many new customers. The only bad thing about this app is that you can only add 10 Collections to your shop and there is no way to increase this limit (There might be a way, but I just don't know).

ShopAnimeStyle
United States
Time spent using app: 4 months

About this app

Launched

September 22, 2020

Languages

English

Integrates with

Shop app, Shop Pay, Shop Promise

Built by Shopify

About Shopify

38 apps

3.5 average rating

12 years building apps for the Shopify App Store

Support

Send a message

help@shop.app

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