The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
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1 review
Ourk9
The App looks like it could be great, But the customer service, or rather, total lack of customer service. I have written to them 4 separate times and been totally ignored... I filled out everything they asked me to do, then I get email reminders to do the work I have already done...
But to ask them for assistance and I get ignored, maybe and 2 star review will get their attention...