ShopHire Careers Page Builder

I'm giving this app a test run on the free version prior to deciding if I want to upgrade. I think the devs have some work to do before I will consider upgrading. Namely:
- fix spelling mistakes and typos in the email templates
- allow the upload of multiple files
-allow postings to require certain uploads. For example, a resume and a licence With some adjustments and fixing, I think they can bump up to a 5 star review quite easily.

The program is an OK way to post and receive applications and blends in well with the Shopify platform. It automatically puts candidates into the customer database which is helpful if they get hired, that is one less data entry step on our end. Automated emails are a huge time saver when they work. On the not-so-great side, as a seasonal business, this model has difficulty doing some of the things I need to do in back-end adminsitration. Also, formatting the application is difficult as what you do in their basic editor is overridden by your shop's CSS. I can't include all the questions on the application itself, I have to use the additional step of a questionnaire. Questionnaires seem to be pretty buggy right now, or maybe not. I don't know because I can't get any one of my many questions answered. I might just be doing something wrong. The first couple of questions before we started paying for the app were immediately answered, even if they couldn't do anything for me. Recently, I've been waiting more than a week for answers. General email and in-app chat are the only options, there is no phone number to reach out to. The sudden lack of all communication outside automated notifications is worrisome considering our big hiring push is beginning this week. It's too late to change now, we will just hobble along this year but unless things change, I don't think we would use this app for our needs next year.

App is clunky, formating text does not work even after trying their very basic native formating text editor not worth it at all.