Shopicial ‑ Community Forum
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Construye un foro social alrededor de tu producto o servicio.
Una red social ayudará a los clientes a sentirse libres para compartir sus sentimientos acerca de tu producto/marca. Construir una red social privada hace que tu marca sea más profesional y perspicaz. Los clientes también estarán completamente enfocados en tu marca sin ser atraídos por otros temas como cuando usan una red social popular (Facebook/Twitter...). Te ayuda a construir una comunidad alrededor de tu marca, capturar las necesidades del cliente y manejar problemas con tus clientes.
- Construye tu foro de la comunidad con solo un clic.
- Cuando los clientes comparten libremente, es una buena prueba social.
- Envía notificaciones automáticas a los usuarios sobre las actividades del foro.
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Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Precios
PLAN BÁSICO
$14 al mes
o $151 al año con un ahorro del 10%
- Foro social profesional
- Publicaciones y comentarios ilimitados
- Almacenamiento de archivos de 5GB
- 1000 usuarios
Prueba gratis de 7 días
PLAN ESTÁNDAR
$29 al mes
o $313 al año con un ahorro del 10%
- Foro social profesional
- Publicaciones y comentarios ilimitados
- Almacenamiento de archivos de 20GB
- 2000 usuarios (+)
- CDN
- Servicio de correo electrónico
- Aplicación móvil
Prueba gratis de 7 días
PLAN PREMIUM
$59 al mes
o $599 al año con un ahorro del 15%
- Foro social profesional
- Publicaciones y comentarios ilimitados
- Almacenamiento de archivos de 20GB
- 5000 usuarios (+)
- CDN
- Servicio de correo electrónico
- Aplicación móvil
- Soporte 24/7
Prueba gratis de 7 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
Reseñas (36)
Hi. I think your app is useful. I paid for regular services with Shopify and for new app development with PayPal. I am about to launch my brand. Could you please reply to my email? I have sent several times over the past few days and have not received a reply. I've already printed out and prepared the community url as a QR code, but I'm so confused because I haven't received a reply to my email.
After getting in touch with their support team I have been receiving quick responses and fixes to the various bugs I had encountered. So far, everything is going well and my members are starting to join the platform!
On the surface, the app seems promising with its wide range of functionalities. However, my experience post-purchase has been quite disappointing.
Several issues emerged shortly after buying the app. The features did not work as seamlessly as advertised, and I encountered multiple bugs that hindered my usage. To make matters worse, reaching out to customer support has been a nightmare. There's no direct way to contact them, and I had to wait for several days just to get a reply via email. The lack of timely support is frustrating and unacceptable for a paid service.
Given these challenges, I cannot recommend this app. While it has potential, the poor customer support and unresolved issues make it not worth the investment. I hope the developers address these problems soon, but until then, I suggest looking for alternatives.
I sincerely apologize for the inconvenience you've experienced with our app.
We strive to provide seamless functionality and prompt support for all our users. I understand your frustration and would like to address your concerns:
1. Support Process: We have a support form within the app designed to prioritize requests from our customers. This ensures we can verify and address issues quickly. While direct emails are also monitored, using the support form within the app helps us provide faster assistance. [https://prnt.sc/jSWA9uO5nTbX]
2. Response Time: Upon reviewing our records, I noticed that we responded to your email within less than an hour. I'm sorry if this response time didn't meet your expectations or if there was any confusion in our communication. [https://prnt.sc/LxeRk7NIl861]
3. Feature Functionality and Bugs: We are continuously working to improve our app and resolve any bugs that might arise. Your feedback is invaluable in helping us identify and fix these issues.
To better assist you, please reach out via the support form in the app, and we will prioritize your case to ensure a smoother experience.
Additionally, I noticed your free trial has ended, and you haven't upgraded to a higher plan. If this is affecting your app experience, we can discuss the best plan options for your needs.
[https://prnt.sc/Xb5W_91-Evy4, https://prnt.sc/NwPU_AV_TCxB]
I don't know why you left this negative review!! However, Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
This app is really really amazing!
I have never seen such a big service for such a little price. You get first of all access to a professional social forum but you also get access to the api and webhooks, which is giving you endless of opportunities.
You have a sustom css and custom script section. In my case I could integrate a lot of things and even change the html structure with js.
Support also answers really fast.
I’m really impressed!
Fantastic customization. Developer is very friendly and responsive. This is a well-functioning Shopify app.
Soporte técnico
app1pro puede responder cualquier pregunta que tengas sobre Shopicial ‑ Community Forum.
Desarrollador
Tam Trinh, Hanoi, 10000, VN
Recursos
Fecha de lanzamiento
28 de febrero de 2020
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