Shopicial ‑ Community Forum
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Construa um fórum social em torno de seu produto ou serviço.
Uma rede social ajudará os clientes a se sentirem livres para compartilhar seus sentimentos sobre seu produto/marca. Construir uma rede social privada torna sua marca mais profissional e perspicaz. Os clientes também estarão completamente focados em sua marca sem serem atraídos por outros assuntos como quando usam uma rede social popular (Facebook/Twitter...). Isso ajuda você a construir uma comunidade em torno de sua marca, capturar as necessidades dos clientes e lidar com problemas com seus clientes.
- Construa seu fórum de comunidade com apenas um clique.
- Quando os clientes compartilham livremente, é uma boa prova social.
- Envie notificações automáticas aos usuários sobre atividades do fórum.
Contém texto traduzido automaticamente
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Preços
PLANO BÁSICO
$14 /mês
ou $151/ano (economia de 10%)
- Fórum social profissional
- Postagens e comentários ilimitados
- 5GB de armazenamento de arquivos
- 1000 usuários
Avaliação gratuita de 7 dias
PLANO PADRÃO
$29 /mês
ou $313/ano (economia de 10%)
- Fórum social profissional
- Postagens e comentários ilimitados
- 20GB de armazenamento de arquivos
- 2000 usuários (+)
- CDN
- Serviço de Email
- Aplicativo Móvel
Avaliação gratuita de 7 dias
PLANO PREMIUM
$59 /mês
ou $599/ano (economia de 15%)
- Fórum social profissional
- Postagens e comentários ilimitados
- 20GB de armazenamento de arquivos
- 5000 usuários (+)
- CDN
- Serviço de Email
- Aplicativo Móvel
- Suporte 24/7
Avaliação gratuita de 7 dias
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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (36)
Hi. I think your app is useful. I paid for regular services with Shopify and for new app development with PayPal. I am about to launch my brand. Could you please reply to my email? I have sent several times over the past few days and have not received a reply. I've already printed out and prepared the community url as a QR code, but I'm so confused because I haven't received a reply to my email.
After getting in touch with their support team I have been receiving quick responses and fixes to the various bugs I had encountered. So far, everything is going well and my members are starting to join the platform!
On the surface, the app seems promising with its wide range of functionalities. However, my experience post-purchase has been quite disappointing.
Several issues emerged shortly after buying the app. The features did not work as seamlessly as advertised, and I encountered multiple bugs that hindered my usage. To make matters worse, reaching out to customer support has been a nightmare. There's no direct way to contact them, and I had to wait for several days just to get a reply via email. The lack of timely support is frustrating and unacceptable for a paid service.
Given these challenges, I cannot recommend this app. While it has potential, the poor customer support and unresolved issues make it not worth the investment. I hope the developers address these problems soon, but until then, I suggest looking for alternatives.
I sincerely apologize for the inconvenience you've experienced with our app.
We strive to provide seamless functionality and prompt support for all our users. I understand your frustration and would like to address your concerns:
1. Support Process: We have a support form within the app designed to prioritize requests from our customers. This ensures we can verify and address issues quickly. While direct emails are also monitored, using the support form within the app helps us provide faster assistance. [https://prnt.sc/jSWA9uO5nTbX]
2. Response Time: Upon reviewing our records, I noticed that we responded to your email within less than an hour. I'm sorry if this response time didn't meet your expectations or if there was any confusion in our communication. [https://prnt.sc/LxeRk7NIl861]
3. Feature Functionality and Bugs: We are continuously working to improve our app and resolve any bugs that might arise. Your feedback is invaluable in helping us identify and fix these issues.
To better assist you, please reach out via the support form in the app, and we will prioritize your case to ensure a smoother experience.
Additionally, I noticed your free trial has ended, and you haven't upgraded to a higher plan. If this is affecting your app experience, we can discuss the best plan options for your needs.
[https://prnt.sc/Xb5W_91-Evy4, https://prnt.sc/NwPU_AV_TCxB]
I don't know why you left this negative review!! However, Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
This app is really really amazing!
I have never seen such a big service for such a little price. You get first of all access to a professional social forum but you also get access to the api and webhooks, which is giving you endless of opportunities.
You have a sustom css and custom script section. In my case I could integrate a lot of things and even change the html structure with js.
Support also answers really fast.
I’m really impressed!
Fantastic customization. Developer is very friendly and responsive. This is a well-functioning Shopify app.
Atendimento
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