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i only did adding proudcts yet so until i get a sell i can only rate 3
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Beware! Absolutely painful and frustrating experience with a bunch of lies from the developer every day. We migrated from ShopMaster to Dropified on a commitment that they would import and map all products. 14 days have passed and all they have given us is false information and commitments. Would certainly not recommend this app as this has been our worst experience with any Shopify app by-far. An UPDATE: The app was installed on April 13, 2021 and till date, May 18, 2021, the developer has not been able to fix the issue. What makes it worst is the fact that the developer is charging us the subscription fee while we loose revenue and customers due to their fault and a letter to the CEO has not fetched any results so far. UPDATE on 25 May 2021: Given the flawed app and the incompetent staff, we finally decided to cancel the subscription and remove the app. Well to our surprise, the app doesn’t even allow you to cancel the subscription and keeps on fleecing you. We had to write to Shopify to get rid of this app.
Hello ,
Thank you for addressing your concern regarding the platform and your transition from ShopMaster. Before the ShopMaster platform shutdown, we did not have a seamless transfer of stores, products or accounts from that platform. As merchants began the transition over to Dropified, we began working on it to provide a solution to them, in a challenging time as best as possible. We are continuing to work on improving this process, simply out of a recent demand and we apologize for the hiccups that come with that learning curve - it is not something that was publicly partnered on or offered previously.
In any case, we will continue to work on this resolution for you and with you. You and all of our customers can be confident that our customer success and development teams, will continue to strive for a solution and do not want to leave you in a state without an outcome.
Thank you for understanding and this is being worked on currently!
Dropified helped me while I was selecting the wholesale dealers I needed to choose products from. In addition to this, the one-click feature helped me a lot. It would be great in case they could offer the same capabilities they offer for US based dealers for their Canada counterparts (like wayfair!)
Best customer support compared to the competition, and actually put shopify to shame in that regard.
I've used the app for 5 weeks now.
Overall, in this modern age of high IT functionality, Dropified could still be significantly better in being user friendly - there is still a lot of time investment for the customer to set up auto functions and even placing code into web pages HTML.
Would like to know how reliably up to date the Dropified 'US Products' search page is and the page title is misleading because most products are sourced from Aliexpress (China) ...
This app has been great helping me setup my store with aliexpress. It has a few quirks here and there but nothing that affects the overall functionally.
I used Dropified to quickly click and add products to my store. It is a breeze and adds the ability to identify ePacket products quickly! Needs work on the database as it has not been updated. Overall great app! Using it to update my store(s) during the 60 Day Challenge!!!
Thanks for the review. Just wanted to let you know that the US Products Database has been updated in Dropified :)
Unless you dropship from Aliexpress or Ebay its a pretty tedious process. A couple of the retail vendors that you can import from dont work such as LAShowroom and Fashion Go. The aforementioned vendors only sell their items in packs or with minimum dollar amount per order so unless you are selling wholesale clothing to retail customers in bulk those particular vendors are rendered useless. Also the lack of material information for non automated vendors makes it hard to use the site unless you are using Aliexpress or Ebay which has automation. Overall it's a good app but I won't use it long term.
If you are curious about this app watch a youtube video about but do not install until you have method to make it work for you! Oberlo is a way better platform! This platform is all over the place and lacks basic customer service! The app was not helpful to my store. This app needs a lot of work they really should make cancel the subscription an easy process. All they had as an option was to pause the subrition which would cost $12 a month. Clearly all they want is your money! There help center said as long as I delete the app then I will not be charged! I find that hard to believe because they also say if you do get charged i will need to contact them to get it resolved. Sounds like they are praying to trap someone who doesn't pay attention to there month charges. Why not just make the cancelation process a one click of a button process. All I'm saying is I better not get charged from this platform.
Hi Musonda,
Thanks for your feedback and apologies for any confusion.
I'm sorry to hear that you found Dropified app and service lacking.
I see that you reached out to our support team via Live Chat regarding cancellation during your free trial period and were given exact instructions on how to cancel.
As with any app installed from the Shopify App Store, you can simply uninstall the app from your Shopify admin > Apps page to cancel the recurring app charge in Shopify. However, if you do get a charge on your Shopify invoice, it is likely because the trial period expired. In such cases, you can simply reach out to Shopify support to request for any possible refund since the charge is billed by Shopify.
It really is as simple as that! :)
As for your reason for cancellation -- we'd love to work with you to help determine how Dropified can be an asset to your business or otherwise properly cancel the subscription for you.
Please reach out to our support team via email or chat, and we'll be there to help! support@dropified.com
Overpriced and not a lot of use to anyone outside the U.S as most of the dropshippers are U.S based.
Back to the price. There are other apps that have very similar functionality for much less. If you're just starting out. I would say go elsewhere for less. If you're well established and earning, you probably don't need this app anyway.
With those points in mind, I fail to see who is going to feel cost over functionality is in good balance. There's a big enough strain on startup businesses as it is, without needing to find $47 every month, on top of all other costs involved. You can do better. This is overpriced
Dropified is PERFECT for someone who lives and work in USA or for those who use ALIEXPRES,but for Europe...
I am sorry i have to cancel my trial version,the platform is great
Maybe when you have a bigger list of suppliers in Europe i will come back.
Also for the future,PLEASE CONCENTRATE ON MORE SITES for updates,not just ALIEXPRES. Anyone who wants to start a dropshipping business needs this feature for the his suppliers. Having 500 products,lots of them with variants...Is imposible to track them all manually.
Thank you very much.