Dropified: AI Dropshipping

This has been a nightmare experience. If you need to sync existing products in your store with your suppliers this is not the app. Importing new products seems to work okay if you want to start over. Since installing this app there have been significant delays in shipping out orders with our suppliers. Of course, none of this is their fault but ours. They cannot replicate it with newly imported products but the issue with existing products remains. For this price, the app greatly disappoints, and don't expect support to actually help. Our store is now a mess!

ABSOLUTELY NOT. We've used Dropified for years and loved it, but all of a sudden we'd have to give up 8% of product costs without notice. Terrible service found a better app already and are switching. NOT WORTH IT.

If you are thinking of using Dropified. DON'T DO IT. I have been trying to make Dropified work for over a year now. I have watched every single tutorial and have contacted customer support several times. Only chat is available for customer support and they keep sending the same useless links over and over. My husband (software developer) has also tried to help me troubleshoot the problems. THE SOFTWARE DOES NOT WORK.

This was the best DS app back in late 2018. I switched over from Oberlo. I'm not sure what happened but it's full of bugs now. Orders don't fulfil, there's variant issues, the city doesn't fill, the auto captcha doesn't work sometimes, and many more. I've been in touch with customer support (Their team is great for the most part) for months now and there's been no fixes at all. I even tell them about bugs that's been plaguing my experience for months and they just tell me it's not on their roadmap. Which sucks considering I'm paying $127 per month for this service. Updates come out, they introduce new features which are hit or miss for me personally but they don't focus on the core of their business, the apps functionality. With the app not even working as advertised, everything else doesn't even matter. A lot of my time is being wasted tinkering with options trying to get the app to do what it's supposed to, fill orders. This shouldn't be the user experience. I understand bugs happen, but it would be nice to know that they're at least aware and working on fixing the issues rather than waiting for a lot of users to complain and then do something. It's like my $127 doesn't matter until 50 other people also experience the same. Eagerly waiting for another DS service to introduce an Auto Captcha feature and I'm done, unless they can fix this app which I highly doubt and I'll gladly change my review.

UPDATE: As of July 4th 2019 almost all issues are resolved. There are still a few bugs but nothing as bad as before.

Im currently on the Premier Plan paying 127 per month and literally nothing works properly. So far the support has been nothing but long reponses and when I do get one, all they say is to clear my cache. Tried it over 10 times and it doesn't do anything. Ive been using dropified for like 5 months and it has been pretty good. However, the last month was nothing but nightmares.

App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad...

Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed.

Bad bad service, how do you think I can manage my store????????

Very very disapointed. I had great expectations finally found out that it was a total scam! The app is Aliexpress focus. So if you are expecting to export smoothly products from Walmart or any other retailers...forget about it!! Lot of bugs. Sometimes you try to import product it just does not work. I've upgraded my plan in order to have several stores but the app takes time to integrate new added stores. So when you want to import products to new added stores, the stores doesn't appear so you just can't import. Other point is shipping. You need to check by yourself if the retailer ships internationaly (while other like wholesaledeals or big buy make it very easy to know as you can filter retailers using their shipping solution). Other point you don't clearly see the wholesale price. It's nice to say you can change price of the products but what about profit margin ?? You have to do everything manually except if you're using aliexpress. I should have never signed up. Never! What a waste of time & money!

I Migrated from Shopmaster and this was the first app I tried, and what I can say after 3 months of utilization is that Shopmaster was way better and way cheaper. it is hard to rely on this app to manage your business and I will look for another app.

This app use to be amazing but ever since they switched a lot of their policies and plans it went to complete crap. For someone who owns multiple stores its simply not worth it paying their high fees when I can simply just use other apps that I need the same features for way cheaper. Wouldn't recommend if you own multiple stores. Seen a lot of my friends switch over to different apps since dropified implemented these new plans.

I use this app to fulfill my orders, but it didn't for me it cost some money and time and its hurts to the bottom of my heart.