Shopify Bundles

I sell personalised products and I have an app installed that allows the customer to complete a form to tell me what they would like embroidered on the duffle bag set for example.

It's one product on my website but when I receive the order from shopify, it's broken down into three individual products which completely removes any personalisation data the customer has entered.

Which means I then have to contact them to get the information.

I've spent hours/days/weeks creating bundles only for it to be a complete nightmare.

I really hope there is an option added for us merchants to receive the order as one product - not three individual products!

Devasted!

This app simply doesn't work. There's a known issue that Shopify has to resolve to make it so the bundles even have the inventory to make them sellable. Very unimpressed. If there's an issue with an app, maybe take it down, fix the problem, then put it back online when it's functional?

This app has limited functionality. Still need a third party app that barely works with crappy support to fix my website.

This app calculated a product price that was HIGHER than all the combined component parts. It also didn't pull in a calculated cost per item, which will have impacts on my cost of goods sold reporting. The solution offered to these was to either manually calculate/update it myself or pay for an inventory manage system. Both are unacceptable solutions - the correct solution is that the app should work properly. I'm not sure how this was released with such basic errors. Given that Shopify is now a system of record for accounting/taxes, such errors are required to be fixed otherwise merchants will legally be offside and may not realize it.

This is really poor quality, even for a minimum viable product. For a product that's been in market for 6+ months? It's unacceptable. I'm not sure who at Shopify HQ is okay'ing the release of products, but this has to stop.

Time is finite. Wasted time has a cost and for merchants that means less marketing/less refinement/less content, which has a financial cost for both the merchant and Shopify.

Seriously, do better.

Receipts show the price paid for a bundle split between all the component items rather than being for the bundle being a product in itself, that means this is useless for gift companies that sell curated gifts which is unfortunate because that is exactly who this app was supposed to be for.

A bundle is not treated like a product. So you can't put it on the shopify shop app. Nor can you market it in Google
The bundle should be treated like a product and have all the features of a product.

This app makes no sense? With multiple sizes and colour variants it seems to expect you to be able to predict customer choices and load accordingly? Ludicrous. You need to be able to load all the colours and sizes of one set of items and then enable them to be bundled with another set of items (of your choice in size and colour)?

Why do you make Apps that don't make sense?

Very difficult to use. All our products have variables and too many limitations. Difficult to understand and even more difficult to try to build bundles. Moving on.

Absolute trash, here's why:
- does NOT support subscriptions (I use Appstle and it won't let me add a bundle to subscription because of the Bundle app's limitations)
- if you update an individual product as part of the bundle, it'll get automatically removed from the product bundle

I spent an entire week getting a product page ready, only to have the bottleneck chokepoint be that I can't offer this product as a subscription due to the Bundle app. NOWHERE was it mentioned that I couldn't make subscriptions with it.

Does not work on any sales channels. Does not even work on POS. Useless until it works on all sales channels.