리뷰 (49)

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2025년 9월 23일

I'm not experiencing the sync issues of other people as most of you don't seem to have set it up with the correct settings per the instructional page using ID and Token. It works fine if you followed the instructions.

My issue is with the filtering capabilities of what number is displayed. The difference between Paid and Unpaid is objectively stupid and your team should have more logical reasoning skills than to simply filter on status = Paid or show all, ESPECIALLY since the checkbox is not to "only show paid orders" but rather "show unpaid orders". Deselecting this (i.e. removing Unpaid orders) should not removed partially refunded orders as THESE ARE PAID. It should only remove refunded and unpaid orders as the checkbox implies. There is no option to actually show the desired number as I'm either looking at all orders, including refunded ones, or I'm looking at only paid orders that did not get have a partial refund (all were simply refunding shipping, the order is still paid). This is the work of unskilled labor with no business insight to make the filtering so simplistic and incorrect. Your AI theme section generator could create this better.

Ideally there would be more options to filter by the status so we can choose it for ourselves, and even better would be to allow filtering by tags to remove samples and affiliate orders and anything else we don't want to count as "real" orders. As it stands I'm looking at a number that either under or over represents my order volume.

SERNcollective
미국
앱 사용 기간 34분
답글 Shopify개 2025년 10월 3일

We're sorry the filtering features aren't meeting your expectations. We take your feedback very seriously and will ensure that it is taken into consideration. We appreciate you reaching out. If you are experiencing any additional challenges, please don't hesitate to reach out to supply@shopify.com

2025년 7월 10일

it doesn't reset at the end of the day,

Mondo Cattolico
이탈리아
앱 사용 기간 1일
2025년 10월 24일

Parfumerie d'Aquitaine
칠레
앱 사용 기간 7개월