Shopify Email , 1.542 anmeldelser

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 67 % af bedømmelserne er på 5 stjerner
  • 18 % af bedømmelserne er på 4 stjerner
  • 6 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
16. september 2020

Shopify will control your marketing and shut down your email before it is sent to all of your customers. This has happen to me 3 times out of 7 emails sent to the same list. It is very frustrating not having the control over your own list. After finally getting a hold of customer support I was told there is no way to turn off the big brother controls of the email system. Until they get the bugs worked out it's really a crap shoot if it will work.

GrantFab
USA
Cirka 2 måneder bruger appen
Shopify svarede 22. september 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery.

I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and will be able to pass on feedback to our developers.

Claire - Shopify

11. januar 2023

It doesn't support many languages, the templates are very simple but I get it, it's a free app after all. However, the inability to choose the customers to whom I want to send a specific email with an advertisement is a failure. You can only use customer segments (which are set automatically, cannot be edited and are pointless). Also the application may be free but very average. Lack of support - despite several months of use, I do not know how to contact support.

DOGONI
Polen
Cirka 2 måneder bruger appen
Shopify svarede 27. februar 2023

Thank you for taking the time to share your review. To create new or custom segments, you can do so from your *Admin > Customers* section. Furthermore, since this app is developed by Shopify, our regular support channels can assist. Reach out on this page by choosing "Get Support" or use this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

Redigeret 20. april 2020

It may be limited but I received more customers that clicked on the email and came to my store than I have ever gotten on Kalviyo, Constant Contact, Or Mail Chimp. Bravo Shopify I cant wait to see new features and scheduling to be added. Would love to be able to add a coupon code also. 98% of my emails were delivered successfully!

Coastal Gifts Inc.
USA
3 dage bruger appen
20. april 2020

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available.

nawa3eem
Marokko
Cirka 2 måneder bruger appen
Shopify svarede 21. april 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback, that is how we can continue to grow and improve. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

23. marts 2021

Excelente app, aunque seria genial si pudiera uno modificar los espacios cuando se agregan imágenes.

Cotillon La Estrella
Chile
25 dage bruger appen
21. marts 2021

Looks good- but I need to send more than 4 emails in a week. Not all emails go to all subscribers and I need targeted content for each group.

Pineccy.com
USA
Cirka 2 måneder bruger appen
Shopify svarede 21. april 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. As of right now there is a maximum limit of 5 emails every week. I will be sure to pass your feedback on to the developer team and hopefully this is something they can look into for future updates.

I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

4. maj 2021

Easy to use Readymade email helps alot thanks for providing such a beautiful plate form which cost nothing

Furbabies
Storbritannien
2 dage bruger appen
13. juni 2021

Wow, not surprised when it's done by Shopify. Clean, minimalist, easy to use app that removes the huge hassle of apps like MailChimp or Klaviyo. Of course for now it's not as complete in terms of functionalities as bigger apps but, for small needs (few newsletter sent throughout the year), it's perfect ! Sent a campaign in 8 minutes, instant statistics and income generated all within the app this will replace any CRM in future if more functionalities ! Thank You !

AY THE LABEL
Frankrig
2 dage bruger appen
24. maj 2020

Tried it since it was free. Now I'm going to look for something else. They need to do a lot of work on this to make it worth using.

Take Care Space
USA
Cirka en måned bruger appen
Shopify svarede 26. maj 2020

Hey there,

Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would love to hear what you feel is missing from the app, that is needed before you use it. This way I can pass it along to my developers.

Amy l Shopify

15. januar 2021

Shopify will simply stop the campaign for several reasons. If too many unsubscribe or bounce it will stop sending the email and since there are zero reports, you have no idea who was sent the email and who wasn't. I've tried to make it work with custom groups but it's so frustrating when only 45% of your emails go through. 1. We ran a contest for a free giveaway. 2,100 people signed up. After 1k emails were sent, shopify stopped it because too many people unsubscribed. But all these people literally entered to win and be notified by email. Since there are no reports, I can't tell if the winner was notified they won, and now I am getting calls all day from others who entered because they never got the winner announcement email. Can't resend the entire campaign because then 45% of our customers will get a duplicate email and surely report us as spam at that point. 2. When I first launched the store, I uploaded our customer list from our brick-and-mortar shop from over the past couple of years of people that were in our newsletter. 1,800 customers total. There were some bounces because some were work emails, or incorrectly entered etc. We sent a launch email to notify them of the new online store, and again shopify stopped the campaign at 45%. And again, since there are no reports we can't tell who was notified and who wasn't, and we can't resend the email to the other half that never received it the first time. Shopify does a lot of things right, this ain't one of them.

Grizzaffi Coffee
USA
Cirka en måned bruger appen
Shopify svarede 22. januar 2021

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review on the Shopify email. I'm really sorry to hear of the struggles you were facing with sending email campaigns.

I will send you an email to open up that line of communication and we can pass over this feedback to the app developers.

Claire - Shopify