Shopify Email

I would strongly advice AGAINST using this app, especially if you're coming from another email marketing service. It lacks basic features and is unreliable. As a backstory - we do not require registrations on our website to place an order and sometimes people misspell their email addresses. This will result in hard/soft bounces from this app. If you reach the limit of 5% bounce rate (which if you have used another marketing service before and have a substantial subscriber base is almost guaranteed) the campaign will FAIL. What that means is that a small portion of the subscribers will receive the email and the rest will not. This happened to us and we only had 5000 subscribers of which just the first 950 emails were delivered. We contacted support and there was nothing they could or wanted do about it. That lead to lost revenue, because we expect 6-8% conversion rate from those emails. We can't even use our previous marketing service since the people who already got the email (those 950 subscribers) or their mail services are highly likely to mark it as spam now if we try to resend. So we're stuck in limbo and our holiday sale campaign (at least as long as email marketing is concerned) is ruined.

The app is great for emailing customers and keeping them posted about your stock. The only thing it lacks is you can't share a collection link within the email.

Great app, more improvement could be implemented, like more templates to chose from. But overall amazing. Great to see shopify finally implement more things that we can actually utilize for a benefit. We sent a special discount, and already made our first sale! :) Shoutout to Amy from shopify for the help!!

Update: Amy from Customer Support contacted me and solved the issue. Appreciate their prompt response on this matter!! Tested the app and it works fine and gets the job done.

I read on Shopify's newsletter that Shopify Email is available globally since a week ago. But when I tried to install it, it says:

"Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."

Why roll it out when its not available? It frustrates your customers.

Easy to use
Great tools
Well put together and I just love it just starting out can be hard and I like easy and simple to understand tools

I like using this as I can accomplish everything using one platform. I wish there were more templates and ways to move the images, smaller of off to the side and more fonts.

It is simple to use and smoothly connects to the shopify store, wish we could see more detailed info on the reports.

It's intuitive and easy to use..you can add images and use simple text styles - schedule and send to specific groups of customers...convenient and works great!

Excellent app, versatile and intuitive, easy even for those who are not experts at all.
Is there the possibility of inserting a download button to download a price list?

Love the price and how simple and to the point it is. However, don't like the fact that I can't send a welcome email when someone signs up for my newsletter. I was also on the pause plan and wasn't allowed to send out an emails on that plan. I was under the impression that you simply had to be paying for a plan. Other than that it's a great option