Shopify Email , 1.013 Rezensionen
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Look y'all...this is a free app. I'm so appreciative that I'm not spending $175/mo for an unamed confusing email marketing system that also is weird and clunky. The simplicity of this app is it's charm and it's thorn. Do I wish I could adjust padding (PLEASE, yes) Did I increase my abandoned cart and browse conversion rate to almost 30% since using it for a couple months? (also yes) I create lovely images in canva, pop them into an image block and go on my way. It works, it's free and saving me $175+ monthly. Thats 5 rings I don't have to make and sell every month. Thank you!!
Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!
Simple and effective solution. Needs more in depth analytics and features. Otherwise, it gets the job done very well.
Ease of Use:
What I love most about this app is how easy it is to use. Even if you're not tech-savvy, you'll have no trouble getting the hang of it
What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support
We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!
The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
I cannot load the email app to edit my emails in a VERY important workflow. Every time I click the email app or try to edit an email from the workflow, the webpage just hangs. Why is this so poorly implemented when it's such an important feature to this service? You guys really need to improve this, I'm seeing reviews of the same problems from 2020, it's nearly 2024. Fix this.
Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and want to do what we can to isolate the problem you're experiencing. I'm going to follow up with you via email to get some more information so we can identify the issue. - Clare, Shopify Email
I have been using this for 6 months now and it has NEVER sent more than a handful of emails despite lots of unuseful techno wizard explanations from shopify help. I have a list that is 98% opted in and their solution is to segment the list further. This is not something my business naturally does as it is very niche and there is no key data in which to do this other than alphabetically.
I discover from the help that although the app allows you to send 10,000 emails a month, you cannot send more than 1,000 per day. So if you have a list of 7,000 and want to send one email to all per month, you have to import seven different lists as the shopify app doesn't allow segmentation into groups of 1000.
Definitely something to be aware of.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!
Thanks for taking the time to write a review. I can certainly see the benefit of adding these features to the Shopify Email application! With that being said, I am going to provide this as a suggestion to our developers to include. We appreciate you reaching out and providing this feedback. -Ollie, Shopify Support
Emails getting send out late.. up to 24hrs of delay.. horrible. Not only useless, it's actively frustrating customers. Fix this people!
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand you have some concerns about delays in your emails being sent out when using the Shopify Email app. If you are sending more than 1000 emails out, then your emails may be sent in batches. This is to help reduce the risk of the emails being flagged as spam. If this isn't the case however, I'd encourage you to connect with our Live Support: https://bit.ly/2AWw5VA. - Blair, Shopify Support