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Complete waste of time. Don't repeat our mistake. I thought 20k subscriber list wasn't big but according to them it's huge and if you try to send an email to any more than 5k at a time it will fail. Support was completely useless. Back to Mail Chimp!!
Hey there!
Charlotte here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Shopify Email app. To learn more about sending emails to your full email list, you can find some great insight here as to how to increase deliverability of your emails - https://bit.ly/314x9jQ
I am also going to send you an email to open up communication to better support you!
Best,
Charlotte | Shopify
Simple and intuitive once on the template - was tricky to find drafts. Last thing, please let me change the image sizing - that's all! Thanks!
I really like the idea of this app. Very, very simple design and easy to use. But unfortunately there is something very important missing: automation! You cant send your list through an e-Mail campaign. Not even for simple things like "Thank you"- Mails, after a new customer bough something. If they would add automation into the app, it would be 5 stars!
Hey there!
Amy here from Shopify, thank you so much for taking the time to provide this valuable feedback. I understand how beneficial automations could be for your business! I'm going to send you an email so I can gather all your thoughts and get it off to my developers!
Amy l Shopify
Hi there, I cannot access a discount code on the panel while setting a welcome email. Please help
Hi, There. Thank you for taking the time to leave your review. Sorry to hear you're having some trouble with this. Please contact our support team and they will be able to take a look into this for you: https://shopify.link/WJna. Write "Shopify Email" in the chat > Click "I still need help" > Then follow the prompts to be added to our support queue. Our team is happy to help you and get you ready for BFCM! -Kitana, Shopify Support
First time using this app sending Email it's very easy to use get directly to the point. Maybe its me, but I don't see an option showing me which customer open the email.
I just used this app for the first time for my https://hiptage.com customers and so far I really like it!
Very easy to use and has some good basic features. Great starting point for marketing, Looks professional too. So far it is perfect for a quick info sharing email. Look forward to seeing it develop further.
Very easy to use. Good selection of templates to choose from and simple to edit. I will continue to explore the app
It's great and integrates perfectly, above all its cheap compared to other providers. What i would love to see is more ways to segment customers based on past behavior.
Would love to use this in place of Klaviyo but you need more features such as abandon cart and more segmenting. If you could get some of the best features of Klaviyo you'd have a hit on your hands and I would gladly pay $300/mo for this.