Reseñas (1.983)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 17% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
14 de enero de 2021

It becomes better than the first time I've tried to use it. If you guys can add the function that shows more than one product per line and add products based on their Series would be better.

Shuttle Art
China
8 días usando la aplicación
8 de septiembre de 2023

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I do not know why shopify moved to forcing this app to send out emails for abandoned cart and abandoned checkout.

Kaganader Tuning
Estados Unidos
8 días usando la aplicación
Shopify respondió 13 de septiembre de 2023

Thanks for letting us know about this! We'd like to take a closer look at how this is set up in your store, if you can reach out for account support via our Help Centre here: (https://shopify.link/WJna). -Don, Shopify Support

11 de abril de 2021

It's super easy and quick! Love the already created templates! I'm anxious to see if it increases traffic and leads to increase sales.

Millieloveslily.com
Estados Unidos
7 días usando la aplicación
26 de noviembre de 2020

The Mailing templates are great. Really easy to use and it´s great to see the report at the end of the campaign. Great for our puposes.

HECH Functional & Beauty Nutrition
Alemania
7 días usando la aplicación
Fecha de modificación: 25 de noviembre de 2020

Generally, It's easy to use. But in my tests, some emails did not even reach the spam folders after one day and I don't know what's happened.

MyEverydayShoes
Canadá
7 días usando la aplicación
29 de marzo de 2021

A very good experience...Thanks for the helpful, its really a great program when u don't know how to do a newsletter...Step by step and Plus : Shopify Advertiser...Good job. Thanks

1voix1histoire
Reino Unido
7 días usando la aplicación
14 de abril de 2021

For a new shop owner this was rather easy to set up. Many choices on format and editing. And the price enables me to get started without breaking the bank.

The Great Outdoors Trading Post
Estados Unidos
6 días usando la aplicación
29 de mayo de 2020

Looks promising. However, I would like to see this app provide the ability to automatically send a welcome email to new subscribers. It would also be nice if the welcome email could include a discount code, say 15% off for signing up.

The Bath Bomb Outlet
Estados Unidos
6 días usando la aplicación
Shopify respondió 9 de junio de 2020

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. Our team are constantly working to improve the app and add functionality to suit our Merchants needs, and I will be sure to pass on this feedback to our team. I'm going to follow up with you in an email to open up the lines of communication here so if there is any further feedback on features you would love to see I can pass this on to our developers too.

Claire l Shopify

30 de septiembre de 2021

No useful analytics make this a pretty bad system. No way to see who is opening, clicking, bouncing, or unsubscribing. No way to see who got email and who didn't if there is a problem. No way to clean up my lists. No way to improve engagement when I can't actually see which customers are engaging and which ones aren't. It feels bad on purpose - like Shopify wants us to take our business elsewhere because they don't want to be bothered with this. If that's not the case, please fix it asap.

Seattle Yarn
Estados Unidos
6 días usando la aplicación
Shopify respondió 11 de octubre de 2021

I'm sorry to hear that the inability to track the metrics you've cited has made using the Shopify Email app a negative experience for you, and can appreciate why this lack of transparency is frustrating. I know that many merchants using Shopify Email have asked for this and this is something I hope we will develop in future to make things easier for our merchants in terms of driving successful marketing campaigns. I will be sure to submit your feedback to our development team and thank you for reaching out to us and sharing your experience with us here via your review. -Victor, Shopify Support

Fecha de modificación: 22 de septiembre de 2020

I like this app for sending emails to our customers. The end result is very clean and professional looking. I also like that it pulls in our product information directly from our website.

However, it is WAY too difficult to figure out. For example, it's nearly impossible to find a "Send Email" button. I want to re-send an email to remind customers of our fundraiser tonight, and can't figure out a way to do this. PLEASE provide an easier-to-use interface. Thanks!

Three Basketeers
Estados Unidos
6 días usando la aplicación
Shopify respondió 25 de septiembre de 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify