Avis (2 378)

Note globale
4,6
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
6 février 2023

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I reached out to support, and chatted for almost an hour, trying to sort it out. They said it looked like everything was set up correctly, but still didn't work. They said they needed more time to look at the problem. Which was fine.

Long story short another guy ...

oro-hygiene™
Australie
4 mois d’utilisation de l’application
Shopify a répondu 1 mars 2023

Thank you for taking the time to share your review with us. I absolutely understand your frustration with the app not completing marketing campaigns or working as expected. ...

26 novembre 2023

App continues to spin and doesn't open :/

spinkai.com
Bulgarie
3 mois d’utilisation de l’application
Shopify a répondu 27 novembre 2023

Thank you for your review! If you're experiencing issues with the app we recommend attempting local troubleshooting. This can consist of clearing your cache and cookies, ...

14 septembre 2020

DO not use this app. The features are quite limited so that is a big limitation but to make it a NO GO at all, they have strange guidelines that they do not share with you on when to stop your campaign in the middle of it. They decided to stop my campaign due to "bad metrics". What metrics??? My unsubs rate (of the same list that I used on mailchimp without issues) was 2.5%, which is a little ...

LES ENFANTS
Suède
3 mois d’utilisation de l’application
Shopify a répondu 22 septembre 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email ...

Modifié le 1 septembre 2020

Where's the automation?! I'm trying to setup an automated welcome email for new subscribers and there does not appear to be a way to do this. Am I missing something?

WineHive, Inc.
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 10 septembre 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently automation is not a feature of the app but our team are ...

19 mars 2023

Please delete me from the list don't fatuate me, the bill of 27 euros we don't have the kjart when I open the account I thought that 1euro and not 27 euros please don't fatten me anymore

PIOVA FASHION ASSESORIES
Kosovo
3 mois d’utilisation de l’application
Shopify a répondu 22 mars 2023

Hi, there!

Thanks for sharing your feedback here. If you're referring to the app and have access to your Shopify account, I recommend logging in to your account to uninstall ...

17 juillet 2020

Was using omnisend all the time and all fine - my email account is safe under omnisend system. Saw shopify email is free so tried it once and it really fxxked me up. Now my IP is under 6 blacklist. Can not send out any emails contain with link/signature/store brand... had to ask help immediately and shopfiy assistant says this is none of their business... lol. Installed g suite asap and google IT ...

Zoom Boutique Store
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 29 juillet 2020

Hey there!

Amy here from Shopify, thank you so much for taking the time to leave us a review. I'm really sorry to hear of the trouble you have experienced. I'm going to send ...

15 décembre 2020

I liked it originally, but it seems to degrade over time. Now any link I include will not show up as blue and the receivers cannot link as I want. Also difficult with adding pictures. While I gladly pay the over 2500, I have exceeded that number and this may be the cause of my problems. Shopify so far has no answer to help me. Must I go to GMAIL in 500 sets each week's campaign?

BooksAndTools
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 17 décembre 2020

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. You should be able to make the link any colour you wish, and you ...

29 novembre 2023

Pretty useless. Custom Liquid Variables like the last order item title cannot be used. So 99% of all marketing automation cases cannot be done. You'll need Klavyo or another app to do this job. Don't know why this app even exists. :-(

Adrianos
Suisse
2 mois d’utilisation de l’application
Shopify a répondu 30 novembre 2023

Hi, there! Thank you for your feedback. We are adding custom Liquid to Shopify Email, and the feature is currently in early access. You can find more information in this help ...

4 juin 2020

what is used to send if cant send to the imported mails?why have to import cvs if its fake not ?????

Atchy Shop
Qatar
2 mois d’utilisation de l’application
Shopify a répondu 9 juin 2020

Hey there,

Claire here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would ...

16 septembre 2020

Shopify will control your marketing and shut down your email before it is sent to all of your customers. This has happen to me 3 times out of 7 emails sent to the same list. It is very frustrating not having the control over your own list. After finally getting a hold of customer support I was told there is no way to turn off the big brother controls of the email system. Until they get the bugs ...

GrantFab
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 22 septembre 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email ...