Avis (1 567)

Note globale
4,5
Nombre d’avis par note
  • 67 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
24 octobre 2020

I like it bit wish there was more options for email templates and that the emails didnt show so narrow.

Finn & Everly LLC
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 27 octobre 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

Modifié le 19 mai 2020

This an update to my previous rating. This app is a time saver. It really saves me from having to draft email myself.

J.A.C Fashion
Royaume-Uni
6 mois d’utilisation de l’application
Shopify a répondu 18 mai 2020

Hey there,

Amy here from Shopify. Thanks for taking the time to leave us some feedback. I'm glad to hear that you were happy with the app at first. Im sorry that it is giving you troubles now though. I'm going to send you an email so that we can start some troubleshooting and get this fixed for you.

Amy l Shopify

Modifié le 20 avril 2020

UPDATE:
I'm changing my review from 1 star to 4 stars because I received few emails from customer support and they enabled the app. I like the simplicity of the app but it seems it is still being developed as we speak because it it very slow for me. I'm sure they will get it right!

I don't understand...I installed the app and it says:

"Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."

Why do you advertise something, and let people install it, if it's not avaliable?

Tamed Winds
Lituanie
6 mois d’utilisation de l’application
Shopify a répondu 17 avril 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you regarding your review. We really do appreciate all of the feedback we get. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

20 avril 2020

Install this APP , but still can't work now !
So , I ask Shopify customer service , and got reply " we're onboarding all Shopify accounts in stages, and all accounts should have access by the end of April :) " , so I think if you can't use now , might be waiting until end of April ....

TEX Electronics
Taïwan
6 mois d’utilisation de l’application
Modifié le 28 mars 2021

I just tried this option, to inform my Customers about % in my shop. Let´s see how -and if- it works

MJJenekdesigns
Allemagne
17 jours d’utilisation de l’application
20 avril 2020

It has very basic features so far. I am excited to see what they will come out with in terms of automation and integration with other apps. If they can do that they will blow the competition totally out of the market. For now only giving it 4 stars because it is a little too barebones. My website: www.gearscanada.com

Gears Canada
Canada
6 mois d’utilisation de l’application
27 novembre 2020

Pretty decent email app, easy to use and does exactly what it says on the tin, only downside is not being able to input a collection in rather than just a product, if that feature was available I would give it 5 stars not 4

Averys Motorcycles
Royaume-Uni
6 mois d’utilisation de l’application
1 février 2022

Produkt einfügen funktioniert nicht. Habe alle Browser durchprobiert, kein Chance. Was ist da los?..

weinliebhaberin
Autriche
11 mois d’utilisation de l’application
14 octobre 2020

I used the app for the first time today. I found it was very easy to use and satisfied my needs for my first project. Im looking forward to more templates and functionality as the app progresses. So far, very happy

Life & Soul Boutique
Australie
6 mois d’utilisation de l’application
19 avril 2023

The app itself is easy to use and gets the job done. However since we do customisation, a personalised product image is created before the client is about to place an order.

In other abandoned cart apps, like Klaviyo, this customised image can be sent to the client (instead of the regular product image), so they are more likely to recover their cart.

Shopify Email does not. While Shopify support told is this is possible, "we just need to manually code it ourselves", we went ahead and paid a developer to code it for us, only to find out it does not allow us to pull this customised image.

So we spent hours setting up our flows, paid a developer a hefty sum to set up the customised product picture integration, only to find out it doesn't work. Great. Thanks Shopify.

Pawsome Prints
Afrique du Sud
11 mois d’utilisation de l’application
Shopify a répondu 22 avril 2023

Hey, there! Thanks for taking the time to leave a review. I understand your experience with the app wasn't satisfactory due to the inability to add the personalized product images to the abandoned cart recovery emails. Since this is the case, I'll make sure to share this as a feature suggestion with our app developers. We appreciate your feedback! -Summer, Shopify Support