Avis (2 363)

Note globale
4,6
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 28 novembre 2024

Dreadful bounce rate and hopeless support. I have been using Mailchimp, integrated with Shopify for many years. Being fully integrated, our mailing list is automatically synced between the two. As Mailchimp has become so expensive for small businesses, I decided to try sending campaign emails from Shopify - campaigns very similar in content and length as previously sent from Mailchimp. My ...

Indigo Silver
Royaume-Uni
Plus d'un an d’utilisation de l’application
3 décembre 2024

Templates are HORRIBLE! Come on Shopify! You can do better than this.

Mountain Attitude Designs™
États-Unis
Plus de 4 ans d’utilisation de l’application
26 novembre 2024

Very difficult to use and VERY limited in what you can customize. I'm very disappointed in this application and the limits it's placing on our store.

ColorWare
États-Unis
13 jours d’utilisation de l’application
15 août 2024

In the last two months the performance of the editor has absolutely tanked. It makes it impossible to type your emails out in the editor anymore. I'm talking 5-10 seconds of delay for typing and what appears on the screen. Typing everything out in a separate program like google docs is also super annoying since shopify email doesn't support paste without formatting and trying to format text in ...

Exotic Wings and Pet Things Inc
Canada
Plus de 4 ans d’utilisation de l’application
Shopify a répondu 19 août 2024

Hi, there! Thank you for sharing your feedback. We’re sorry you ran into issues with a delay while typing and completely understand that this experience would be frustrating. ...

20 avril 2024

The application is free it’s true, but it’s been 3 months since my emails are sent without my profile image and with an email address different from mine. I had to find myself why there was this, I was not contacted or warned. It’s free it’s true but pay attention the quality is not always present

Artifice.
France
Environ 2 ans d’utilisation de l’application
Shopify a répondu 22 avril 2024

Thank you for your review. We'd be glad to help you take a look at your settings and make sure everything is working as it should. Please connect with our Live Team (https:// ...

29 juin 2024

seems like a good app but it does not send your first 1,000 emails for free, you still have to pay a base price. I find this description very misleading and disappointing.

BioLuxe
Canada
5 mois d’utilisation de l’application
Shopify a répondu 2 juillet 2024

Thank you for your review and feedback. If your store is on the Basic, Shopify, Advanced Shopify, or Shopify Plus plan, then you can send 10,000 emails for free every ...

6 avril 2024

Cant send email to my clients which i migrated from opencart, abandoned cart emails are never sent, most of campaigns are failed.

LETOUCH
Koweït
2 mois d’utilisation de l’application
Shopify a répondu 10 avril 2024

Thank you for your review. We would be glad to look into this with you further through our authenticated support channels to ensure you get the help you need. Please connect ...

2 mars 2024

bof, beaucoup trop de mail arrive dans les spam

TECIN HOLDING
France
Plus d'un an d’utilisation de l’application
3 mars 2024

Only negative I have to say, but it's a biggie for me, is they require too many hoops to using one's own domain for email. Instead of just allowing one to add spf, dkim, _dmark into your DNS, Shopify Email sends you to another site where you have to sign up with them, then use the spf, dkim, _dmark info they provide, which is based on their understanding about how your domain host is configured, ...

Eve's Fashion Shop
États-Unis
Environ 23 heures d’utilisation de l’application
Shopify a répondu 8 mars 2024

Hi! Thanks for you review. I appreciate that these extra steps may not be ideal, and I have gone ahead and flagged this as feedback for our app developers to review. We truly ...

4 juin 2024

I have been using this application but it seems that there is always a bill to be paid even though there are not any bills. please fix that

Adkolex
Pays-Bas
1 jour d’utilisation de l’application
Shopify a répondu 10 juin 2024

Thank you for reaching out. While Shopify Email is a free app, there may be additional charges depending on usage limits. We'd be glad to look into your charges to offer ...