리뷰 (2,063)

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4.6
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2020년 7월 11일에 편집됨

Hello Shopify. I like the idea of this email being created by Shopify itself. However, this app is missing A TON of important features. Is there a way that you guys can add the following automatic emails:

Order Confirmation, Order Cancellation, Order Follow-up, Shipping Notification, Delivery Notification, Abandon Cart, Product Recommendation, Birthday and Cross Selling.

Also can you guys add features like, social icons in the footer of the website and website information.

Buttons for: Order Tracking, Order Cancelling, Order Editing, etc.

Thanks!

Fine Art Imagery
미국
앱 사용 기간 5일
2023년 5월 9일

Everything works great, very handy app. But lacks translation support.
There is no way to fully translate your emails.
So not as good for international shops.

Petcomfortbe
벨기에
앱 사용 기간 5일
답글 Shopify개 2023년 5월 10일

Thank you for your feedback! We understand the importance of having translation support available for those with international shops! We will definitely submit your feedback through to our development team. Thank you! - Nia, Shopify Support

2020년 4월 30일

First I thought: GREAT! and it already is, but I thought there will be more included, than just the newsletter tool... Forms, Automation e-mails etc.
But no. That would be so great, to handle it all in shopify directly without any third party.

pia norden
오스트리아
앱 사용 기간 5일
답글 Shopify개 2020년 5월 5일

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication between us.

Amy l Shopify

2020년 10월 27일

I usually use MailChimp or Direct Mail. I wanted to try the integration with Shopify. While it is easy to use, it appears limited in report data and ability to create alternate campaigns, although I am still working through it so will update with additional feedback once I have used it more and have additional feedback.

Limbers Dancewear
캐나다
앱 사용 기간 1일
답글 Shopify개 2020년 10월 28일

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

2020년 9월 18일

We wanted to be more integrated as a shop, so we pulled our email list into Shopify Email. It was easy to use, but without many features I have come to love from other email newsletter platforms. The list of fonts is very disappointing, and I would love to see a line break option (a simple line to drop in between sections of a newsletter). With some more options like this, as well as the option to size the photos, I think this could work really well for us. As it is, it worked fine!

Driftless Style
미국
앱 사용 기간 대략 9시간
답글 Shopify개 2020년 9월 22일

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

2023년 5월 12일

Après avoir travailler plusieurs heures sur plusieurs email, je me suis rendu compte qu'on ne pouvait pas traduire ... Très déçue !

Bulle et Ballon
캐나다
앱 사용 기간 대략 5시간
2020년 12월 19일

I like the cool animated graphic but wish I could also customize the email a bit more with adding images of my own.

NiK Kacy
미국
앱 사용 기간 23분
답글 Shopify개 2020년 12월 30일

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback like this that helps us do that. I would love to hear more about what you have in mind in regards to adding images to your emails. Im going to send you an email to open up the lines of communication.


Amy | Shopify Support

2022년 10월 27일

On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.

EcigZoo
영국
앱 사용 기간 14분
답글 Shopify개 2022년 12월 8일

Hi there, EcigZoo. Thanks for taking the time to leave a review for Shopify Email. Shopify Email is mainly meant to be used for marketing purposes, but we understand the value that can be brought to the app by being able to send non-marketing emails to customers. I'm happy to take the feedback you've provided us here to our Product Team for their consideration. I can't say what the result of your feedback may be, but you can feel confident in knowing that the team is aware of your review. Thanks again! -Imogen, Shopify Support

2024년 10월 3일

Buccimarée
프랑스
앱 사용 기간 9개월
2024년 9월 6일

quickG
이탈리아
앱 사용 기간 대략 2개월