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2023년 3월 30일

Dear Developers,

Thanks for adding the option for liquid code in Shopify email App, But there is a size limit of code 50 kb.
Please increase the size of the liquid code, So we can use use our existing HTML code file for email marketing promotion.
That would be much appreciated.
Please notify us when this is implemented.

Kind regards

Bait AL Tarfeeh
아랍에미리트
앱 사용 기간 10개월
답글 Shopify개 2023년 4월 2일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2020년 9월 9일

awesome interface, super easy to use. im thoroughly impressed to say the very very very very very least

Grateful Goode & Co.
미국
앱 사용 기간 14일
2022년 2월 7일

OK, so I am not using any app for Emailer Marketing (yet) and have been using Shopify's native basic Marketing Emailer Campaign option. Recently they have included the personalisation option so a store can mention Name, Area, Store etc as dynamic text. This has clearly not been tested properly by Shopify. When adding a comma after the name, the preview and final Emailer inserts a space before the comma. It kind of renders the personalisation option useless for me (unless you are OK to be seen as a brand that does not understand basic punctuation). See the examples of the output below for a subject line. Shopify Subject Output: Raj , how are you today? Required Subject Output: Raj, how are you today? Can someone fix this, or let me know how to fix it myself through code? I am using the Brooklyn theme. My store URL is www.sexybeast.in. From the non-responses to other comments I see, it looks like this is extremely low priority for the developers? Help, please.

Sexy Beast
인도
앱 사용 기간 11개월
답글 Shopify개 2022년 2월 22일

Thank you for writing your review and for notifying us of this problem here. I have reached out to our development team for the Shopify Email app and they were able to confirm the issue you described on our end too. The team is now investigating and will look to resolve this issue in the near future.

Thanks again for taking the time to share this with us; your feedback is greatly appreciated. -Victor, Shopify Support

2021년 5월 13일

This app has potential to be so much better than it actually is, given it is made by Shopify for Shopify merchants - it should be so much more powerful and integrated than what it actualy is. I do like how easy it is to select products from my store to promote in an email, however I cannot believe that Shopify do not make First Name fields available to personalise each email to my loyal customer base - why would I send out an email that is not addressed personally to them? There is very little in the back end to support refining customer lists and segmentation within shopify also, more work needs to occur with this app to make it worthwhile to use.

Seven Horizons
오스트레일리아
앱 사용 기간 11개월
2020년 8월 31일

I like everything if only the limit on the number would be removed(((. I do not have many clients in total, but several clients are often added. Therefore, I send mailing to 2-5 clients every day, and the limit on sending puts pressure on me.((

Camp. & Fish. Store
키르기스스탄
앱 사용 기간 5개월
2021년 12월 2일

Email automations aren't available for this app? How can I sent an email to a certain customer? Or it's not possible?

Sleep&Go
우크라이나
앱 사용 기간 9개월
답글 Shopify개 2021년 12월 6일

Hi there. Thank you for taking the time to leave this review and share your feedback. Shopify Email is primarily intended to create email marketing campaigns and send them from Shopify directly. That said, if you are looking to send a specific customer an email, I would recommend simply doing so from the "Customers" section of your Shopify admin. Here is a guide https://bit.ly/3qmlEQR that will walk you through how to do this. Thanks again! -Marty, Shopify Support.

2021년 1월 7일

It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.

JolasOnline
남아프리카
앱 사용 기간 4개월
2023년 3월 5일

The app keeps shutting down while using the editor. This app is nog usable for me. I haven't even started an emailcampaign because of the bugs

Rokket
네덜란드
앱 사용 기간 9개월
답글 Shopify개 2023년 3월 9일

Hey, there. I'm sorry to hear that the app keeps crashing for you. I'd recommend starting with some troubleshooting steps to rule out any local errors: please trying clearing your browser's cache (https://nr.tn/3Yyrz4U), and making sure your browser is updated. If you're using a mobile device, please make sure both the app and your device are on their latest version updates as well. If you're still encountering errors with the app, please reach out to our Support team for further troubleshooting: https://bit.ly/2AWw5VA. Thank you! - Brie, Shopify Support

2021년 6월 12일에 편집됨

This app divides emails into batches so that they might take up to 72 hours for all of them to be sent out. It completely ruined my product launch because my email subscribers were expecting to receive an email at a certain time to order one of my limited edition items. Now half of them haven't even received the email, and they've been waiting for weeks.

Maarit Hänninen
네덜란드
앱 사용 기간 9개월
2021년 2월 5일

Design options or templates are very very limited. Difficult to make changes to the way the email looks.

espeyewear
미국
앱 사용 기간 9개월
답글 Shopify개 2021년 2월 12일

Hey!

Amy here from Shopify. I appreciate you taking the time to leave us a review. Im going to send you an email so we can chat further and I can gather information to send to my developers.

Amy l Shopify