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2023년 2월 26일

This app integrates well with shopify and my store and has an easy to use editor. However, after using this app for the past year, it has suddenly gotten VERY buggy. It shuts down multiple times while I am editing my emails and no longer lets Grammarly review the text content - so I have to export it to another screen outside of the app to even spellcheck an email. It is extremely frustrating. I am looking at other options since I have really hit my max of dealing with frustrations on this. Also, tech help did not even respond to my request.

Happy Hen Farm
미국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 2월 27일

Thanks for your review. This is something we'd like to help you with, so if you're still experiencing glitches and crashes, please contact us at https://bit.ly/2AWw5VA - Felipe, Shopify Email team

2023년 2월 17일

Email template codes can't be edited. I need to customise the abandoned cart/checkout emails to not include products with a certain tag but can't do this. This is a vanilla product. Shopify's usual lets do the bare minimum product requirements and we will get away with it politics.

Continental Food Store
영국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 3월 1일

Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in the future. While there are 3rd party apps that can accomplish this, we appreciate your business needs and hope to support them in the future. -Olivia, Shopify Support

2020년 10월 15일

Just got started. Looks very good. Easy to use. But worried that everyone would overuse the templates.

Shangri La Tea
미국
앱 사용 기간 5개월
2020년 5월 8일

This has a lot of potential, but isn't really ready for active use, especially if you have a large list. The features are very limited, but adding products to an email is incredibly fast and could improve your workflow. We've been testing it with around 10000 subscribers and it just takes too long to send emails (they go in batches but it can take hours for any to send at all) so scheduling is effectively meaningless. There's no automation, and I'm not sure whether anything is planned or if this is only intended to be a starter service for very small businesses.

Ysolda Ltd
영국
앱 사용 기간 12개월
답글 Shopify개 2020년 5월 11일

Hey there,

Amy here from Shopify. I'm happy to hear that you can see the potential. I appreciate both the positive and negative feedback. I'm going to send you an email so I can gather all of the feedback from you and pass it along to my developers.

Amy l Shopify

2022년 5월 10일

please fix the emails that get cancelled due to unsubscribes, we cannot resend emails as we don't know who has received the original email without looking spammy!

XtremeSkins
영국
앱 사용 기간 10개월
답글 Shopify개 2022년 6월 10일

Thank you for writing your review and for sharing your feedback for the Shopify Email app with us here. I can certainly see why having increased transparency for sent emails would be beneficial and I will be sure to pass your comments onto our development team. -Victor, Shopify Support

2023년 3월 30일

Dear Developers,

Thanks for adding the option for liquid code in Shopify email App, But there is a size limit of code 50 kb.
Please increase the size of the liquid code, So we can use use our existing HTML code file for email marketing promotion.
That would be much appreciated.
Please notify us when this is implemented.

Kind regards

Bait AL Tarfeeh
아랍에미리트
앱 사용 기간 10개월
답글 Shopify개 2023년 4월 2일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2020년 8월 31일

Hello! We have been waiting for this and are very excited to be included at the launch. Our request is to make it as user friendly as possible for editing text and discount %'s or changing item pictures. Thanks for the opportunity to start using this in our marketing!

Volo Smoke TM
미국
앱 사용 기간 13일
2020년 8월 31일

I like everything if only the limit on the number would be removed(((. I do not have many clients in total, but several clients are often added. Therefore, I send mailing to 2-5 clients every day, and the limit on sending puts pressure on me.((

Camp. & Fish. Store
키르기스스탄
앱 사용 기간 5개월
2021년 5월 13일

This app has potential to be so much better than it actually is, given it is made by Shopify for Shopify merchants - it should be so much more powerful and integrated than what it actualy is. I do like how easy it is to select products from my store to promote in an email, however I cannot believe that Shopify do not make First Name fields available to personalise each email to my loyal customer base - why would I send out an email that is not addressed personally to them? There is very little in the back end to support refining customer lists and segmentation within shopify also, more work needs to occur with this app to make it worthwhile to use.

Seven Horizons
오스트레일리아
앱 사용 기간 11개월
2021년 1월 7일

It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.

JolasOnline
남아프리카
앱 사용 기간 4개월