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Brilliant app. Simple to use and lots of templates available to plug n play your way through it. I have used it once so far and can't complain.
I enjoyed the simplicity.
Shopify email simplifies communication, streamlines marketing. User-friendly interface, customizable templates, and analytics make it an essential tool for e-commerce success.
Sent two Newsletters and it didn't work at all. from Thousands only 92 have received a mail. App doesnt work.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Shopify email app with us. I'm going to follow up with you in an email to open up the lines of communication here so I can dig further into your issue and get the app working for your store.
Claire l Shopify
Love the price and how simple and to the point it is. However, don't like the fact that I can't send a welcome email when someone signs up for my newsletter. I was also on the pause plan and wasn't allowed to send out an emails on that plan. I was under the impression that you simply had to be paying for a plan. Other than that it's a great option
Made the change over from mailchimp, not bad so far. Hopefully more custom template designs for seasonal holidays are in the works like the cool new black friday ones!
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.
At the moment, there is an option for adding social media icons to the footer of your emails, as well as button options to add to the body of the email which can link to your social media pages.
I'm going to follow up with you with an email, to open up the lines of communication here, in case you had a different kind of social media button in mind so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
Don't bother. Emails will show in completely different colors when viewing it from a phone in dark mode and there's no way around it. On forums, Shopify provides no solution, basically just gives a 'too bad' type response.
Hi, there. Thank you for taking the time to share this feedback. I can understand why you'd like more control over how emails appear in dark mode. We're always looking for ways to improve our products, and I'm happy to pass your feedback on to the development team. -Erin, Shopify Support
The templates are easy to use and the reporting is nice and simple. More detail on the stats and template customization would be good.
Very useful and good app. Just wish it had ability to automatically use some offers to repeat buyers or new subscribers without having to reschedule and copy the campaigns manually all the time.
Hey, there. Thank you for taking the time and sharing this feedback with us! We can see how being able to automatically use new offers for your campaigns can be a useful feature, and we'd be happy to share this with our developers. Cheers! -Elias, Shopify Support
to open the app i have to go into the app store, find the app then click to add app. it does not want to load in from the shopify control screen
Hey there!
Claire here from Shopify. Sorry to hear you were struggling to access the app. I would be happy to follow up with you in an email and help you through any errors that you are getting, and hopefully get this working for you as soon as possible!
Claire l Shopify
It was quick and easy to use, most of the information was automatically merged in. My only complaint is that the emails get marked as spam.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs and improve capabilities. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify