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Would like to see more features added, but overall have had a good experience. Easy to create professional looking emails and like to keep everything based in Shopify.
This is a great app. It allows e-mails to be built and sent to customers with ease. It even lets you send a test e-mail out and review the e-mail before it is sent.
It would be great however if the following features were added:
1. The ability to add hyperlinks in the text sections
2. Being able to add a single line separator instead of having to use multiple underscores
3. Having the capability to add multiple products in one line (instead of just one large product)
4. Having the font size scale down in the mobile to match the way it looks on a desktop.
This app helps with my drop shipping business and costumer service is very helpful. I appreciate how helpful they are.
We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!
The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Really Like the ability to connect to the database from Shopify store, formatting is super simple, would like to see improvements such as adding collections, Social Icons that can be added to the footer and ability to add GIFS
Used shopify app to create my online store. It was fairly easy to use and customize. Liking my experience so far!
Just got started. Looks very good. Easy to use. But worried that everyone would overuse the templates.
I like everything if only the limit on the number would be removed(((. I do not have many clients in total, but several clients are often added. Therefore, I send mailing to 2-5 clients every day, and the limit on sending puts pressure on me.((
It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.
It doesn't work. We're getting a white screen of death when trying to create a new email campaign. Frankly, not surprised. It's somehow in the Shopify's DNA to blow feature launches :)
UPDATE: Seems to work. Looks good so far.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. I'm going to send you an email so we can open up the lines of communication here and get this up and running for you.
Amy l Shopify