리뷰 (2,374)

전체 평점
4.6
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 17%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2023년 11월 4일

Emails getting send out late.. up to 24hrs of delay.. horrible. Not only useless, it's actively frustrating customers. Fix this people!

Percalada
독일
앱 사용 기간 대략 1년
답글 Shopify개 2023년 11월 6일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand you have some concerns about delays in your emails being sent out when ...

2023년 2월 17일

Email template codes can't be edited. I need to customise the abandoned cart/checkout emails to not include products with a certain tag but can't do this. This is a vanilla product. Shopify's usual lets do the bare minimum product requirements and we will get away with it politics.

Continental Food Store
영국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 3월 1일

Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in ...

2020년 5월 8일

This has a lot of potential, but isn't really ready for active use, especially if you have a large list. The features are very limited, but adding products to an email is incredibly fast and could improve your workflow. We've been testing it with around 10000 subscribers and it just takes too long to send emails (they go in batches but it can take hours for any to send at all) so scheduling is ...

Ysolda Ltd
영국
앱 사용 기간 12개월
답글 Shopify개 2020년 5월 11일

Hey there,

Amy here from Shopify. I'm happy to hear that you can see the potential. I appreciate both the positive and negative feedback. I'm going to send you an email so I ...

2021년 5월 13일

This app has potential to be so much better than it actually is, given it is made by Shopify for Shopify merchants - it should be so much more powerful and integrated than what it actualy is. I do like how easy it is to select products from my store to promote in an email, however I cannot believe that Shopify do not make First Name fields available to personalise each email to my loyal customer ...

Seven Horizons
오스트레일리아
앱 사용 기간 11개월
2021년 7월 27일

I used this to send out a marketing email to my customers. It was fine to set up although I needed help to add something to my DNS setting because test emails weren't going through which is weird because Shopify is my host. Unlike Mailchimp though you can't do anything more after sending it. You can't see who opened the email and send them further marketing, nothing. I'll continue using Mailchimp ...

Catherine Iskiw Designs
미국
앱 사용 기간 11개월
답글 Shopify개 2021년 8월 10일

I'm glad to hear that you were able to get Shopify Email set up despite the issue with your DNS settings, and thank you for sharing your experience using the app with us here ...

2020년 6월 2일

Very basic email app. It's fairly easy to use but wish there were more tools like automating welcome emails or scheduling them.

Annie and Sisters
미국
앱 사용 기간 9개월
답글 Shopify개 2020년 6월 9일

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. I'm a glad to hear you found it easy to use, but can totally understand wanting ...

2023년 5월 11일

For a free email marketing tool, don't expect much from this. It works on standard automation such as; "Welcome", "Abandoned", "Offers" etc. However, it gets pretty annoying when you want to customise a template to send an email to customers who purchased a certain product/collection. And you want to get segmentation details of. your customers. You won't find anything in the HELP articles, it's ...

The Strength Games
싱가포르
앱 사용 기간 7개월
답글 Shopify개 2023년 5월 13일

Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in ...

2020년 5월 17일

DON'T WASTE YOUR TIME ON THIS APP RIGHT NOW.

First email got 30% opens, then got restricted for trying to send a 2nd email with a few days?

No ability to filter by opened / not opened so don't understand how else I could have done it. Now being told there are weekly sending limits.

App looks nice hence the 2 stars but unusable right now. Will have to move back to Mailchimp. Wish I hadn't wasted a ...

Pure Earth®
영국
앱 사용 기간 7개월
답글 Shopify개 2020년 5월 18일

Hey there,

Amy here from Shopify. I appreciate you sharing your feedback with us. We are consistently making changes to our apps to make them better suite our Merchants needs ...

2020년 12월 28일

I really want this app to work, it's much easier doing everything directly in Shopify. But it has let us down twice in a row, and each time has been disastrous. We rely on our newsletter heavily for new releases, when something doesn't work it affects our business significantly. The first time the whole newsletter that we'd spent days on just deleted itself right before we sent it out. The second ...

Paradise Grapevine
캐나다
앱 사용 기간 7개월
답글 Shopify개 2021년 1월 22일

Hey there,

Claire here from Shopify. Thank you for taking the time to share this great feedback with us. I am sorry the app as it is right now does not suit your needs, our ...

2022년 7월 12일

Needs a serious overhaul to be useful. Missing so many basic features. e.g.
- Adjustable padding/ margins
- Menu for header
- Custom widths
- More than 2 columns
- Proper footer customisation On the plus side, it is cheap to use.

Arktis Store
영국
앱 사용 기간 6개월
답글 Shopify개 2022년 7월 30일

Thank you so much for taking the time and sharing this feedback with us. We understand that you'd like to see more features, such as adjustable padding or margins, custom ...