리뷰 (1,561)

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4.5
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2020년 10월 18일

The app seems easy to use, however I'd love to see more basic features like the ability to resize the product sessions/images. And there doesn't seem to be a function to automate sending out emails, e.g. the welcome email upon subscription?

TINICOTERIE
영국
앱 사용 기간 2개월
답글 Shopify개 2020년 10월 21일

Hi there, Amy here from Shopify. Thanks for taking the time to leave us some feedback. We love to hear from our Merchants, that is how we improve! Im going to send you an email so I can gather all of your thoughts and send it off to my developers.

Amy l Shopify

2023년 1월 11일

It doesn't support many languages, the templates are very simple but I get it, it's a free app after all. However, the inability to choose the customers to whom I want to send a specific email with an advertisement is a failure. You can only use customer segments (which are set automatically, cannot be edited and are pointless). Also the application may be free but very average. Lack of support - despite several months of use, I do not know how to contact support.

DOGONI
폴란드
앱 사용 기간 대략 2개월
답글 Shopify개 2023년 2월 27일

Thank you for taking the time to share your review. To create new or custom segments, you can do so from your *Admin > Customers* section. Furthermore, since this app is developed by Shopify, our regular support channels can assist. Reach out on this page by choosing "Get Support" or use this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

2020년 11월 29일

I love that this is now an option with my shopify subscription! I would love to see more templates and design options. It is pretty user friendly. My only complaint with the template that I used is that it wouldn't let me change the color on one of the designs.

Lavender Lemon Nails
미국
앱 사용 기간 대략 1개월
답글 Shopify개 2020년 12월 7일

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

2020년 4월 29일

Great idea. But I'd appreciate if we could have automations and trigger features available. Moving away from third-party providers like MailChimp and having everything run through Shopify would be best.

Luminary
남아프리카
앱 사용 기간 대략 1개월
답글 Shopify개 2020년 4월 30일

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.

Amy l Shopify

2020년 10월 18일

I used email to run a campaign. Smooth workflow overall. It'd be great if it was compatible with Safari on macos.

Tinymovr
그리스
앱 사용 기간 29일
답글 Shopify개 2020년 10월 21일

Hey there, Amy here from Shopify. Thanks for taking the time to leave us some feedback. The Shopify Email app should work on all browsers. Im going to follow up with you via email so we can get this sorted out for you.

Amy l Shopify

2022년 12월 7일

Para empresas pequeñas que empiezan esta muy bien pero corto y con poca info de precios para mas alla

alliwant
스페인
앱 사용 기간 29일
2020년 6월 28일

I really like the idea of this app. Very, very simple design and easy to use. But unfortunately there is something very important missing: automation! You cant send your list through an e-Mail campaign. Not even for simple things like "Thank you"- Mails, after a new customer bough something. If they would add automation into the app, it would be 5 stars!

Wildlife-Tuning
독일
앱 사용 기간 20일
답글 Shopify개 2020년 7월 7일

Hey there!

Amy here from Shopify, thank you so much for taking the time to provide this valuable feedback. I understand how beneficial automations could be for your business! I'm going to send you an email so I can gather all your thoughts and get it off to my developers!

Amy l Shopify

2020년 7월 21일

I love the Shopify emails. They look great and they're super easy to customise and send. The price is also super reasonable. However, without being able to set up an automation welcome sequence for people when they first subscribe, I'll have to switch over to one of the other services like Mailchimp. Super bummed as this really was easy to use.

Box Of Goodies
오스트레일리아
앱 사용 기간 12일
답글 Shopify개 2020년 7월 29일

Hey there!

Amy here from Shopify,

I just wanted to take a minute and thank you for your feedback. It is feedback like this that helps us to improve! I completely understand how a Welcome automation would be an amazing addition to the app. I'm going to send you an email so I can gather all your thoughts and send it off to my developers!

Amy l Shopify

2020년 5월 29일

Looks promising. However, I would like to see this app provide the ability to automatically send a welcome email to new subscribers. It would also be nice if the welcome email could include a discount code, say 15% off for signing up.

The Bath Bomb Outlet
미국
앱 사용 기간 6일
답글 Shopify개 2020년 6월 9일

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. Our team are constantly working to improve the app and add functionality to suit our Merchants needs, and I will be sure to pass on this feedback to our team. I'm going to follow up with you in an email to open up the lines of communication here so if there is any further feedback on features you would love to see I can pass this on to our developers too.

Claire l Shopify

2020년 9월 22일에 편집됨

I like this app for sending emails to our customers. The end result is very clean and professional looking. I also like that it pulls in our product information directly from our website.

However, it is WAY too difficult to figure out. For example, it's nearly impossible to find a "Send Email" button. I want to re-send an email to remind customers of our fundraiser tonight, and can't figure out a way to do this. PLEASE provide an easier-to-use interface. Thanks!

Three Basketeers
미국
앱 사용 기간 6일
답글 Shopify개 2020년 9월 25일

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify