Shopify Email , 리뷰 1,333개
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There is potential here but it's a little bit too basic. They have literally a handful of templates and right now they're all about Black Friday. Small business owners like me like to have some content already created (welcoming new subscribers, product launch etc ) to take the guess work away because I don't have time to exist already. This is an app with good intentions but it has a long way to go.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. At the moment, there are options for Black Friday email templates, and some without any Black Friday branding. You can find these by scrolling further down the email templates list. These non-Black Friday templates also include a blank template for you to create your own email design!
Additionally, there is an option to customize your New Subscribers email within the Settings > Notifications area of your admin. This can be found by scrolling down on this page, and is under the "Email marketing" section - the email that is sent out to customers when they sign up for your newsletter can be found on this list and is called "Confirmation email."
I would be happy to follow up with you and help you through these features. I will send you an email so that we can chat further and you can provide us with more feedback! Our team is consistently working to improve the app and add functionality to suit our merchants needs, so any additional feedback you may have would be great to hear.
Best,
Charlotte | Shopify Support
The app is great for emailing customers and keeping them posted about your stock. The only thing it lacks is you can't share a collection link within the email.
Hey there!
Amy here from Shopify. I just wanted to take a minute to thank you for taking the time to leave us a review. I also wanted to let you know that it is actually possible to add a collection link to your email. Im going to email you and show you how!
Amy l Shopify
Very basic email app. It's fairly easy to use but wish there were more tools like automating welcome emails or scheduling them.
Hey there,
Claire here from Shopify. Thank you for taking the time leave us a detailed review. I'm a glad to hear you found it easy to use, but can totally understand wanting more functionality for your business. Our team are working to improve the app and add functionality to suit our merchants needs, so I will be sure to pass on this feedback to our team for future updates. I'm going to follow up with you in an email so if there is any further feedback on features you would love to see I can pass this on to our developers too.
Claire l Shopify
I used this app to begin my marketing emails. It's so convenient to have this service built in (as it wasn't offered before). I just scheduled my first campaign and look forward to see how it performs. I would like to see more editing features offered in this service. Currently I can only make simple layouts with little editing abilities, but hope to cancel my other email marketing service and just all my marketing consolidated in my shopify account.. which I think is a HUGE plus.
Great app, more improvement could be implemented, like more templates to chose from. But overall amazing. Great to see shopify finally implement more things that we can actually utilize for a benefit. We sent a special discount, and already made our first sale! :) Shoutout to Amy from shopify for the help!!
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify
Update: Amy from Customer Support contacted me and solved the issue. Appreciate their prompt response on this matter!! Tested the app and it works fine and gets the job done.
I read on Shopify's newsletter that Shopify Email is available globally since a week ago. But when I tried to install it, it says:
"Shopify Email is coming soon
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."
Why roll it out when its not available? It frustrates your customers.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback, that is what helps us to improve. I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify
I like using this as I can accomplish everything using one platform. I wish there were more templates and ways to move the images, smaller of off to the side and more fonts.
It is simple to use and smoothly connects to the shopify store, wish we could see more detailed info on the reports.
It's intuitive and easy to use..you can add images and use simple text styles - schedule and send to specific groups of customers...convenient and works great!
Sent two Newsletters and it didn't work at all. from Thousands only 92 have received a mail. App doesnt work.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Shopify email app with us. I'm going to follow up with you in an email to open up the lines of communication here so I can dig further into your issue and get the app working for your store.
Claire l Shopify