Omtaler (1 567)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 67 % av vurderingene er 5 stjerner
  • 17 % av vurderingene er 4 stjerner
  • 6 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
24. oktober 2020

I like it bit wish there was more options for email templates and that the emails didnt show so narrow.

Finn & Everly LLC
USA
Rundt 1 år bruker appen
Shopify svarte 27. oktober 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

Redigert 19. mai 2020

This an update to my previous rating. This app is a time saver. It really saves me from having to draft email myself.

J.A.C Fashion
Storbritannia
6 måneder bruker appen
Shopify svarte 18. mai 2020

Hey there,

Amy here from Shopify. Thanks for taking the time to leave us some feedback. I'm glad to hear that you were happy with the app at first. Im sorry that it is giving you troubles now though. I'm going to send you an email so that we can start some troubleshooting and get this fixed for you.

Amy l Shopify

Redigert 20. april 2020

UPDATE:
I'm changing my review from 1 star to 4 stars because I received few emails from customer support and they enabled the app. I like the simplicity of the app but it seems it is still being developed as we speak because it it very slow for me. I'm sure they will get it right!

I don't understand...I installed the app and it says:

"Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."

Why do you advertise something, and let people install it, if it's not avaliable?

Tamed Winds
Litauen
6 måneder bruker appen
Shopify svarte 17. april 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you regarding your review. We really do appreciate all of the feedback we get. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

20. april 2020

Install this APP , but still can't work now !
So , I ask Shopify customer service , and got reply " we're onboarding all Shopify accounts in stages, and all accounts should have access by the end of April :) " , so I think if you can't use now , might be waiting until end of April ....

TEX Electronics
Taiwan
6 måneder bruker appen
Redigert 28. mars 2021

I just tried this option, to inform my Customers about % in my shop. Let´s see how -and if- it works

MJJenekdesigns
Tyskland
17 dager bruker appen
20. april 2020

It has very basic features so far. I am excited to see what they will come out with in terms of automation and integration with other apps. If they can do that they will blow the competition totally out of the market. For now only giving it 4 stars because it is a little too barebones. My website: www.gearscanada.com

Gears Canada
Canada
6 måneder bruker appen
27. november 2020

Pretty decent email app, easy to use and does exactly what it says on the tin, only downside is not being able to input a collection in rather than just a product, if that feature was available I would give it 5 stars not 4

Averys Motorcycles
Storbritannia
6 måneder bruker appen
1. februar 2022

Produkt einfügen funktioniert nicht. Habe alle Browser durchprobiert, kein Chance. Was ist da los?..

weinliebhaberin
Østerrike
11 måneder bruker appen
14. oktober 2020

I used the app for the first time today. I found it was very easy to use and satisfied my needs for my first project. Im looking forward to more templates and functionality as the app progresses. So far, very happy

Life & Soul Boutique
Australia
6 måneder bruker appen
19. april 2023

The app itself is easy to use and gets the job done. However since we do customisation, a personalised product image is created before the client is about to place an order.

In other abandoned cart apps, like Klaviyo, this customised image can be sent to the client (instead of the regular product image), so they are more likely to recover their cart.

Shopify Email does not. While Shopify support told is this is possible, "we just need to manually code it ourselves", we went ahead and paid a developer to code it for us, only to find out it does not allow us to pull this customised image.

So we spent hours setting up our flows, paid a developer a hefty sum to set up the customised product picture integration, only to find out it doesn't work. Great. Thanks Shopify.

Pawsome Prints
Sør-Afrika
11 måneder bruker appen
Shopify svarte 22. april 2023

Hey, there! Thanks for taking the time to leave a review. I understand your experience with the app wasn't satisfactory due to the inability to add the personalized product images to the abandoned cart recovery emails. Since this is the case, I'll make sure to share this as a feature suggestion with our app developers. We appreciate your feedback! -Summer, Shopify Support