Shopify Email , 1 557 vurderinger

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 67 % av vurderingene er 5 stjerner
  • 17 % av vurderingene er 4 stjerner
  • 6 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
1. august 2022

Overall, this app is not good. My biggest complaint is that it takes hours to send an email to our 1600 customers. This is a problem when we launch a subscriber exclusive sale with limited stock quantities. Not all customers get the email at the same time. Also, the layout is very basic looking and the app doesn't offer a sticky popup tab to entice shoppers to join the list throughout their shopping journey. Automations, reports, and editor are all in different locations in the admin dashboard making it confusing and the abandon cart automation is not even sending. I do like that I can link products easily but that's about it.

527 Photo
USA
4 måneder bruker appen
Shopify svarte 23. august 2022

Thank you for writing your review and for sharing your feedback on how Shopify Email can be improved. I can see why the long wait to send emails to customers is a frustration and that this can cause issues with subscriber sales, and how greater customization options would be a benefit to you and your business.

We appreciate you taking the time to provide us with your suggestions and I will ensure that all of your comments are passed on to our app development team for review. -Victor, Shopify Support

7. november 2020

Easy to use, but wish the address default was hidden (instead of having to have me to remember to uncheck every time), as many store owners may be running a business out of their home.

Mamas Got Heart
USA
Rundt 2 måneder bruker appen
Redigert 15. april 2020

Finally, an email app with justified fair charges for small businesses and big businesses alike, looking forward to all the Goodness offered by the app. And I believe it's going to be such an important part of the Shopify ecosystem. All the best wishes for them :)

But ATM, it's not working, and showing this notification, Which is very unprofessional, TBH:

" Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available. "

OrderNation
Pakistan
5 dager bruker appen
14. september 2020

DO not use this app. The features are quite limited so that is a big limitation but to make it a NO GO at all, they have strange guidelines that they do not share with you on when to stop your campaign in the middle of it. They decided to stop my campaign due to "bad metrics". What metrics??? My unsubs rate (of the same list that I used on mailchimp without issues) was 2.5%, which is a little higher but for my niche of baby products not unusual as babies, you know, grow. They apparently decided it was too high even if an open rate of over 37% (industry average 15-25%) and a click through of over 6% (industry average 2,5%). Now, if I want to re-send the campaign, there is no way of re-sending to those that have not yet received it. So they screwed my campaign delivery and there is no way to save it.
Save yourselves time and do not use this. I am back to mailchip.

LES ENFANTS
Sverige
3 måneder bruker appen
Shopify svarte 22. september 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and so we can get your feedback to our developers.

Claire - Shopify

Redigert 19. mai 2021

just started using today. will update this review later but yes, the templates are very basic as mentioned here by other reviews.

NutriVita
USA
Rundt 2 måneder bruker appen
Shopify svarte 10. juni 2021

Hey, there. Thank you for taking the time and sharing this review! We're happy to pass any feedback you have to our developers, as we've done so for the other reviews about our templates. Nonetheless, if you have any additional feedback to add after using the app, don't hesitate to let our Support team know. You can get in touch with our Support team through the Shopify Help Center (https://bit.ly/3gqKnPt), and they can assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

24. april 2020

I thought it was going to replace platforms like Klaviyo and Omnisend, but I can only send out an email campaign. No automation, no triggers, just campaigns. Like what Mailchimp was back in 2002...

Funky Moose Records
Canada
3 måneder bruker appen
Shopify svarte 27. april 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see how I can help.

Amy l Shopify

16. mai 2021

so far it is serving it purpose and it is running well for me. I'm on my second day of opening and so far I love the live repot function.

Kings Show Room Co.
USA
Rundt 2 måneder bruker appen
2. januar 2021

Good except when I try to make customer groups there is no option to sort by: customers "not tagged with" which makes organizing tricky. Otherwise great

Ingrid Press
USA
Rundt 2 måneder bruker appen
11. mai 2021

I was blown away !!!! I just canceled my subscription to my other email marketing software. I also LOVEEEE that they are already branded and allow for filters to be saved !

Black Vanity LLC
USA
5 dager bruker appen
Redigert 1. september 2020

Where's the automation?! I'm trying to setup an automated welcome email for new subscribers and there does not appear to be a way to do this. Am I missing something?

WineHive, Inc.
USA
3 måneder bruker appen
Shopify svarte 10. september 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently automation is not a feature of the app but our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify