Omtaler (2 068)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 70 % av vurderingene er 5 stjerner
  • 17 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
12. januar 2023

Simple app that is fairly user-friendly, but is quite glitchy. It jumbles up letters while I am typing, and the screen sometimes gets stuck and I can't scroll down - have to reload the page.

Honest Toys
Sør-Afrika
Rundt 3 år bruker appen
Shopify svarte 27. februar 2023

Thank you so much for sharing your feedback with us. This is something we would like to investigate further with you and attempt some troubleshooting steps. Please connect with us using this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

5. oktober 2020

I really love that Shopify has added this app for us to use straight from our Shopify Admin. It is pretty easy to use and since it is new I don't expect it to have all the bells and whistles that the other email marketing apps offer. However, I don't use this app much because it does not offer email automation which is a huge need for my business. I find myself still using my other email apps for the automation process. If Shopify could add this feature, I would switch over for sure! I think the pricing is fair and the convenience is optimal.

Neptune Athletics
USA
Nesten 4 år bruker appen
Shopify svarte 13. oktober 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

8. mars 2021

J'ai utilisé cette application pour faire la promotion de ma nouvelle collection. Je vais voir si ça porte c'est fruits.

NeedyMindSet™
Frankrike
Rundt 3 år bruker appen
Redigert 11. september 2020

3* because it works well, simple and quick but needs more templates to make it stand out and compete with the big apps for email marketing.
Hopefully this will come soon.

Expressive Shades
Storbritannia
Nesten 3 år bruker appen
Shopify svarte 14. september 2020

Hey there!

Amy here From Shopify. Thanks for taking the time to leave us this feedback! I would love to hear more about what you are looking for in a template so I can pass it along to my developers. I'll send you an email so we can open up communication!

Amy l Shopify

Redigert 1. februar 2023

The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.

Frames Footwear
New Zealand
Over 2 år bruker appen
Shopify svarte 13. juni 2022

Thank you for taking the time to write your review and I'm glad to hear that you've made use of Shopify Email to connect with your customers. We appreciate the feedback that you've shared with us here and I will be sure to communicate your comments to our development team. -Victor, Shopify Support

Redigert 5. oktober 2020

I had a hard time using. For exemple there is no way to found how to automate a personalised name for each client of my list. I had also some trouble importing from my list from a .csv file even when using shopify .csv template.

MyRoyalFriend
Belgia
Over 2 år bruker appen
Shopify svarte 13. oktober 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with getting the Shopify email app working for you.

I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!

Claire - Shopify

30. desember 2022

It is really basic. Does not offer proper statis. Does not allow to remail to unopened and very few templates.

Fine Art by Ane
USA
Over 1 år bruker appen
19. februar 2021

App is good, Working perfectly for me, but need more attractive email templates. Currently very few templates are availabe. Expecting better templates as per recent trends

AromaTreasures.com
India
Rundt 2 år bruker appen
Shopify svarte 24. februar 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store and pass your feedback onto our developer team.

Claire l Shopify

1. oktober 2020

First of all, hats off to you guys for seeing the need for shop owners having mass email capabilities. I like the templates and how they automatically sync to my shop's colors and that the product images are all there. I'd like to see this app be more robust though. I've been using and still have a ConvertKit subscription. I'm use to a few more bells and whistles, like the ability to add the tag that personalizes each email with the customer's name, the ability to segment my subscriber list easily and tailor my content to my customer's preferences, etc. The app is off to a great start. It just needs more enhancing.

The Natural Skincare Queen
USA
Rundt 2 år bruker appen
Shopify svarte 2. oktober 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! Our team is consistently working to improve the app and add functionality to suit our merchants needs. I think the features you have mentioned are really great suggestions. I'm going to follow up with you over email to open up the lines of communication, and so I can provide your feedback to my team

Best,
Charlotte | Shopify Support

21. juni 2022

Very easy to use email builder. Horrible customer segmentation. Can't email people based on collection they did/did not purchase. Also can't email multiple segments at the same time.

Wildlife Tree
USA
Nesten 2 år bruker appen
Shopify svarte 15. juli 2022

Thank you for your review. I'm glad to hear that you find the email builder to be easy to use, and appreciate your other pieces of feedback here. I'll be sure to pass those on to the app's developers for you. Thank you! - Brie, Shopify Support