Omtaler (1 771)
Raffiner
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Etter vurdering
endless bot-spam customers are registering on daily basis. Why ? what is the purpose ??
Terrible, App not working and have been trying for 2 days to get it resolved with no joy
I'm not sure why, but personalizations don't work for us. We have two storefronts and neither can get personalizations to work. We reached out to support over the past year and just get a link to an article, but no real support.
It shows personalization as {last name} literally. What a ridiculous function
Hi, there! Thank you for your review. Where it shows {last name} should be pulling in the relevant last name. If it's not doing this we would need to look into this with you in more detail in order to assist further. Please contact our support team through the Help Center here (https://shopify.link/vRnL) for more help. This guide on creating email marketing campaigns using Shopify Email (https://shopify.link/2ZpN) and this guide on adding custom Liquid to Shopify Email campaigns (https://shopify.link/7AKV) can help in the meantime as well. -Erin, Shopify Support
Everything was ok for a number of years, but Shopify has decided that we do not need to see open rates on any of the campaigns that have 100% delivery.
I mean: every other email provider shows open rates, etc, but Shopify's programmers, decided they see things differently and removed these report stats.
Thank you for your review. Campaign analytics reports can be accessed from the *Campaign Summary > View Report* section through Shopify Email's marketing tab. Read more about this here: https://shopify.link/j6rb. -Olivia, Shopify Support
It is actually a quite good basic email sending service.
BUT
Sending email campaigns with always the same sender name in 2024 is crazy. This greatly reduces the open rate. They should definitely allow to edit senders name per each campaign (as every single email campaign sending service allow you to). I would modify the review accordingly.
Until now - the service is just too basic.
This app is pretty much worthless. They promote it as an email marketing and automation tool. They even provide templates for abandoned carts and automated checkout emails. HOWEVER, the app will only send emails to people that have already opted in to receive emails. Totally useless.
Save your time and frustration and go straight to using Klaviyo. Klaviyo will send automated emails to abandoned carts, etc. even when they have not opted in
Hi, there! Thank you for taking the time to leave your review. We appreciate it! That being said, Shopify Email does allow you to recover abandoned carts! You can learn more here: https://shopify.link/MGdn. Lastly, when it comes to email marketing, you do need to have the individual's permission to send them marketing materials due to anti-spam legislation. - Skye, Shopify Support
Les mails sont très simples à réaliser par contre ne pas pouvoir sélectionner directement les mail souhaités est très contraignant et donc inutilisable pour ma boutique . Les paramètres des segments ne sélectionnent pas parfaitement la cible souhaitée
App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.
Poor tamplates, not showing social media buttons
Thank you for your review and feedback. I will make sure to give this feedback to our development team. -Emily, Shopify Support