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I'm not really good at setting up emails to send out to customers but I do wish they were a little easier and there were more templates or ways to create different types of campaigns.
its ok but there isnt enough templates or ways to personalise it
Hi, there! We appreciate your feedback and thank you for giving us a chance. We will be sure to log your feedback for future consideration with our devs. -Olivia, Shopify Support
Momentan nur Fehler und beim Tippen springt der Cursor nur noch in andere Zeilen. Völlig nervig
I really love that Shopify has added this app for us to use straight from our Shopify Admin. It is pretty easy to use and since it is new I don't expect it to have all the bells and whistles that the other email marketing apps offer. However, I don't use this app much because it does not offer email automation which is a huge need for my business. I find myself still using my other email apps for the automation process. If Shopify could add this feature, I would switch over for sure! I think the pricing is fair and the convenience is optimal.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
I wish I could add animation and videos to my emails. but i enjoy the easy setup
Thank you so much for taking the time and sharing this feedback with us. We're consistently working on expanding our customization options. As for adding animation to your emails, this is possible today through the Image section. Add an image section, and then upload a .GIF file to the Library. - Clare, Shopify Email
No "Opt-In" radio button...?
Why isn't there a signup form with an opt-in radio button? This is a legal requirement in the EU.
It prevents us from growing our mailing list through promotions and competitions.
Thanks for taking the time and sharing this feedback. While we're unable to offer any legal advice for the EU or in general, we'd be happy to share your feedback with our development team in regards to having an opt-in radio button. However, for the time being, feel free to check out some of our recommended alternatives: Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk).
That being said, it may also be possible to explore some theme customizations and implement radio buttons. Though this isn't something that's supported by our Theme Support, you can consider hiring a developer to assist you if you're not comfortable working with coding languages. Should you need help finding a developer, then we'd recommend taking a look at our directory of certified developers on Shopify Partners (https://shopify.link/rp20). Cheers. -Elias, Shopify Support
J'ai utilisé cette application pour faire la promotion de ma nouvelle collection. Je vais voir si ça porte c'est fruits.
Simple app that is fairly user-friendly, but is quite glitchy. It jumbles up letters while I am typing, and the screen sometimes gets stuck and I can't scroll down - have to reload the page.
Thank you so much for sharing your feedback with us. This is something we would like to investigate further with you and attempt some troubleshooting steps. Please connect with us using this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
3* because it works well, simple and quick but needs more templates to make it stand out and compete with the big apps for email marketing.
Hopefully this will come soon.
Hey there!
Amy here From Shopify. Thanks for taking the time to leave us this feedback! I would love to hear more about what you are looking for in a template so I can pass it along to my developers. I'll send you an email so we can open up communication!
Amy l Shopify
The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.
Thank you for taking the time to write your review and I'm glad to hear that you've made use of Shopify Email to connect with your customers. We appreciate the feedback that you've shared with us here and I will be sure to communicate your comments to our development team. -Victor, Shopify Support